Cart is not update properly every time - by gopal1327

This topic has 5 replies, 3 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

  • Avatar: gopal1327
    gopal1327
    Participant
    January 9, 2020 at 08:38

    Hello,

    I have updated my theme and all the plugin but cart is not working properly, quantity and other things is not working as per changes, not able to remove the product from the cart, once it is added.

    I have tried so many times.

    Can you please test it and let me know accordingly.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2020 at 09:17

    Hello,

    Try to disable all third-party plugins, that do not come bundled with our theme https://www.8theme.com/demo/docs/legenda/Plugins/Included_Plugins , and check how it works then.
    If the problem is not caused by a plugin, provide temporary wp-admin and FTP access.

    Regards

    Avatar: gopal1327
    gopal1327
    Participant
    January 9, 2020 at 09:25

    i check all things, did not wok. please check ftp details in PM.

    Please contact administrator
    for this information.
    Avatar: gopal1327
    gopal1327
    Participant
    January 9, 2020 at 12:27

    You please check the FTP details and wordpress details also that we previously provided.

    Try to resolve the concern on priority basis.

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 9, 2020 at 19:39

    Hello,

    Sorry but your issue with cart is not related to our theme because it does not work even if all the third-party plugins are disabled and default Storefront theme is enabled https://gyazo.com/9831b3bccd7d8849ca881390c065ff74
    Contact WooCommerce support to solve this issue, we are able to help only in case problem caused by theme files.

    Also, you used out of date versions of the WPBakery and Revolution slider plugin. We have updated plugins and you need to re-create slider because the latest version removed previously created slider.

    Regards

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