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Topic: Cart icon header is caching the total cart quantity

luc

Participant

November 7, 2023 4:32 pm

Hi,

Suddenly the cart icon is caching its quantity. So new visitors get served with a quantity. And for users adding something in their cart it is not updating. Please can we fix this quick?
We have made no changes to any caching plugins.

Luc

Edit: it also happens on mobile
Site URL: hidden
Theme version: 9.1.13
WooCommerce version: 8.2.1

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Rose Tyler

Support staff

November 7, 2023 5:36 pm

Hello,

Thank you for contacting us and for using XStore.

We can see a few cache plugins on your site and CDN https://prnt.sc/syRzQXxeqs3l . When these plugins and CDN are disabled the problem disappears?

Kind Regards,
8theme team

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luc

Participant

November 7, 2023 6:22 pm

Disabling cloudflare and wp super cache te problem is not there.
When only cloudfare enabled the problem is not there.
When wp super cache enabled now the website is acting very strange. When clicking a url for example the logo of a menu item it starts downloading te page?

https://ibb.co/ZNZ0Wnv
https://ibb.co/9VQy4L4

There was never any problem, I have updated nothing

Edit: I’ve disabled wp super cache for now. I’ve tried WP-Optimize with caching on the downloading stops but the cart quantity keeps cached

For now I have only turned on cloudflare, redis object cache but no regular caching method.
About the redis: when cloudflare and wp super cache disabled the cart quantity is updating so it is not the redid object cache or cloudflare.

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Rose Tyler

Support staff

November 8, 2023 3:37 pm

Hello,

Private Content

Kind Regards,
8theme team

Content is visible for topic creator and
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