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Cart icon header is caching the total cart quantity

This topic has 5 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell

luc

Participant

November 7, 2023 at 16:32

Hi,

Suddenly the cart icon is caching its quantity. So new visitors get served with a quantity. And for users adding something in their cart it is not updating. Please can we fix this quick?
We have made no changes to any caching plugins.

Luc

Edit: it also happens on mobile

Please, contact administrator
for this information.

#372888 Copied Theme version: 9.1.13 WooCommerce version: 8.2.1

4 Answers

Rose Tyler

Support staff

November 7, 2023 at 17:36

Hello,

Thank you for contacting us and for using XStore.

We can see a few cache plugins on your site and CDN https://prnt.sc/syRzQXxeqs3l . When these plugins and CDN are disabled the problem disappears?

Kind Regards,
8theme team

#372902 Copied

luc

Participant

November 7, 2023 at 18:22

Disabling cloudflare and wp super cache te problem is not there.
When only cloudfare enabled the problem is not there.
When wp super cache enabled now the website is acting very strange. When clicking a url for example the logo of a menu item it starts downloading te page?

https://ibb.co/ZNZ0Wnv
https://ibb.co/9VQy4L4

There was never any problem, I have updated nothing

Edit: I’ve disabled wp super cache for now. I’ve tried WP-Optimize with caching on the downloading stops but the cart quantity keeps cached

For now I have only turned on cloudflare, redis object cache but no regular caching method.
About the redis: when cloudflare and wp super cache disabled the cart quantity is updating so it is not the redid object cache or cloudflare.

#372908 Copied

Rose Tyler

Support staff

November 8, 2023 at 15:37

Hello,

Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#373049 Copied

Andrew Mitchell

Support staff

February 6, 2024 at 13:04

Dear luc,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#382589 Copied
Tagged: cart quantity caching, efficient cart update, improve woocommerce performance, optimize wordpress ecommerce, woocommerce cart icon, woocommerce cart solutions, wordpress templates
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Cart icon header is caching the total cart quantity

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