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  shind

  Participant

  July 27, 2025 at 13:07

  Hi Team,

  I customer brought an issues to my attention. Recently the Subtotal on the Cart and Checkout Page does not Equal the Total!

  1) Im Using XSTORE Cart Widget.
  2) Im Using XSTORE Checkout Widget.
  3) I have another Plugin which applies Discounts (Advanced Dynamic Pricing for WooCommerce (Pro)) – I have used this for years without issue.

  If a customer purchases 6 of more bottles of wine they receive 10% discount from the total.

  The END Total is Correct BUT the Subtotals are not, which is why the customer raised an complaint.

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #450911 Copied
  2 Answers
  

  shind

  Participant

  July 28, 2025 at 12:50

  Hi Team,

  Any update here? Subtotals not equally the total is a fundamental to any Store. and its not working correctly at this time.

  #450978 Copied
  

  Jack Richardson

  Support staff

  July 28, 2025 at 12:58

  Hello @shind,

  Could you kindly check the issue now (https://prnt.sc/Z4FA7cb2UMX0) ? If you are using an additional plugin to apply price discounts based on quantity, please ensure that the built-in “Quantity Discount” feature in the Sales Booster is not active. It was previously enabled, so we have now disabled it to avoid any conflicts.

  Best regards,
  Jack Richardson
  The 8Theme Team

  #450979 Copied
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