Cart and coupon wont update - by boostsocialmedia

This topic has 10 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Robert Hall

  • Avatar: boostsocialmedia
    boostsocialmedia
    Participant
    July 18, 2016 at 03:41

    Hi,
    My ‘Update Cart’ total wont update when trying to add more quantities using the small arrows or changing number on cart page?
    Also coupon codes being arnt being applied?
    I’m thinking it may be a woocommerce 2.6.2 issue?
    thanks for any help

    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 18, 2016 at 07:39

    Hello,

    We haven’t released new theme version yet which will be compatible with the latest Woocommerce version, so we recommend you to revert back to old Woocommerce plugin till the theme update is produced.

    Regards,
    Eva Kemp.

    Avatar: boostsocialmedia
    boostsocialmedia
    Participant
    July 18, 2016 at 11:15

    Ok

    Can you give me some instruction how to do that please

    thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 18, 2016 at 11:20

    Hello,

    download the previous version from here https://wordpress.org/plugins/woocommerce/developers/
    extract it, and then upload it to your site – either overwrite the current files, or rename the existing woocommerce folder and upload to a new folder.

    Regards,
    Robert Hall

    Avatar: boostsocialmedia
    boostsocialmedia
    Participant
    July 19, 2016 at 01:36

    Thanks Robert
    I don’t feel too confident doing this do you mean by ftp?
    I have backed up the site

    Avatar: Eva
    Eva Kemp
    Support staff
    July 19, 2016 at 08:11

    Hello,

    We can upload old Woocommerce plugin for you.
    Do you agree with it?
    Please provide FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: boostsocialmedia
    boostsocialmedia
    Participant
    July 19, 2016 at 08:55

    Yes thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 19, 2016 at 10:08

    Hello,

    I’ve uploaded Woocommerce 2.5.5 version. Activate it in Wordress Dashboard > Plugins.

    Regards,
    Eva Kemp.

    Avatar: boostsocialmedia
    boostsocialmedia
    Participant
    July 19, 2016 at 11:45

    Thankyou for your help

    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 19, 2016 at 11:55

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

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