Carousel multimedia – insérer un URL vidéo

This topic has 4 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Luca Rossi

  • Avatar: sophie
    sophie
    Participant
    January 8, 2024 at 12:11

    Bonjour,

    Je souhaite utiliser le wignet Xstore carousel multimedia afin d’y insérer des vidéo. Lorsque j’entre un URL dans la configuration de celui-ci, cela ne fonctionne pas.

    Pourriez-vous svp m’aider ? Merci beaucoup. Le lien de la vidéo est tout simplement un URL youtube.

    Images illustrant le problèmes: https://we.tl/t-WelY62O3bi

    Merci

    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    January 8, 2024 at 15:11

    Hello, @sophie,

    Thank you for contacting us and for using XStore.

    To add videos to the media carousel element, you MUST upload the video to your site under the media section. Once the video is uploaded, it will be available for use.

    We regret to inform you that it is not possible to use YouTube links in the Media Carousel element. If you would like to add this functionality, please contact our development team by submitting a feature request at https://www.8theme.com/taskboard/

    Kind Regards,
    8theme team

    Avatar: sophie
    sophie
    Participant
    January 13, 2024 at 10:26

    Good morning,

    Thanks for your feedback. After deactivating and clearing the cache, unfortunately it does not work. I will send you the connection data in the private area. Thanks a lot

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    January 13, 2024 at 13:17

    Hi @sophie,

    We’ve created a test page and the media carousel element is working fine.

    Can you please double check again?

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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