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Carousel multimedia – insérer un URL vidéo

This topic has 4 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Luca Rossi

sophie

Participant

January 8, 2024 at 12:11

Bonjour,

Je souhaite utiliser le wignet Xstore carousel multimedia afin d’y insérer des vidéo. Lorsque j’entre un URL dans la configuration de celui-ci, cela ne fonctionne pas.

Pourriez-vous svp m’aider ? Merci beaucoup. Le lien de la vidéo est tout simplement un URL youtube.

Images illustrant le problèmes: https://we.tl/t-WelY62O3bi

Merci

#379049 Copied Theme version: 9.2.5

3 Answers

Luca Rossi

Support staff

January 8, 2024 at 15:11

Hello, @sophie,

Thank you for contacting us and for using XStore.

To add videos to the media carousel element, you MUST upload the video to your site under the media section. Once the video is uploaded, it will be available for use.

We regret to inform you that it is not possible to use YouTube links in the Media Carousel element. If you would like to add this functionality, please contact our development team by submitting a feature request at https://www.8theme.com/taskboard/

Kind Regards,
8theme team

#379095 Copied

sophie

Participant

January 13, 2024 at 10:26

Good morning,

Thanks for your feedback. After deactivating and clearing the cache, unfortunately it does not work. I will send you the connection data in the private area. Thanks a lot

Please contact administrator
for this information.

#379786 Copied

Luca Rossi

Support staff

January 13, 2024 at 13:17

Hi @sophie,

We’ve created a test page and the media carousel element is working fine.

Can you please double check again?

Kind Regards,
8theme team

Please contact administrator
for this information.

#379796 Copied
Tagged: advanced features, best selling, carousel multimedia, ecommerce themes, online store design, video url insertion, woocommerce themes
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