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  Beton

  Participant

  April 14, 2021 at 20:43

  531 / 5000
  Resultados de tradução
  Carousel compatibility issue between xstore and elementor
  Hi how are you? I’m having compatibility problems when I use the media carousel, the product carousel and even the photo carousel, none of them work, so when I change the xstore theme to the twenty twenty it works normally. it is important to say that all plugins are disabled except elementor, elementor pro and woocommerce

  the page that shows the error is https://robertol12.sg-host.com/produto/rice-protein-proteina-de-arroz-sabor-morango-900g/

  

  

  Please, contact administrator
  for this information.

  #284259 Copied Theme version: 7.2.7 WooCommerce version: 5.2.1
  6 Answers
  

  Rose Tyler

  Support staff

  April 15, 2021 at 08:37

  Hello,

  Thanks for using our theme.
  Provide temporary wp-admin access also.
  Waiting for your reply.

  Regards

  #284293 Copied
  

  Beton

  Participant

  April 15, 2021 at 13:23

  hi, thanks for your answer. here is the wp-admin access

  Please contact administrator
  for this information.

  #284351 Copied
  

  Rose Tyler

  Support staff

  April 15, 2021 at 13:59

  Hello,

  We did some changes in xstore-child/woocommerce/single-product/product-image.php , but these errors come from Wlwmwntor Pro – https://prnt.sc/11g3gi5 , so contact the support of the plugin to get further assistance.

  Regards

  #284356 Copied
  

  Beton

  Participant

  April 15, 2021 at 18:00

  hello Rose, thanks for your reply, I just got in touch with Elementor pro support, I am waiting for a response from them. Sorry for my ignorance of programming, but why when I enable the theme twenty twenty the carousels return to work as they should? is there an incompatibility with the theme?

  thanks!!

  

  #284374 Copied
  

  Olga Barlow

  Participant

  April 16, 2021 at 09:45

  Hello,

  That theme does not use Swiper slider but our theme uses it. Elementor also uses the Swiper and error appears in their files. They need to check why their slider conflicts with our slider. If they need any assistance from our side we are ready.

  Regards

  #284438 Copied
  

  Beton

  Participant

  April 16, 2021 at 21:06

  Ok, Thanks a lot!!!!!!

  #284547 Copied
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