Hi
Added Carousel Anything to the Home page and want to use Saved Templates option.
However the Saved Template field shows Nothing Found
I have created Saved templates to use
INFO-panel-1
INFO-panel-2
INFO-panel-3
Please advise
Malcolm
This topic has 8 replies, 4 voices, and was last updated 1 days, 15 hours ago ago by Tony Rodriguez
Hi
Added Carousel Anything to the Home page and want to use Saved Templates option.
However the Saved Template field shows Nothing Found
I have created Saved templates to use
INFO-panel-1
INFO-panel-2
INFO-panel-3
Please advise
Malcolm
Hello @Malcolm
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Kind regards, Jack Richardson
The 8theme’s team
See Admin access info in Private Content
Hello,
Error: The password you entered for the username 8Theme-Support is incorrect.
Best regards,
8Theme’s Team
Apologies – new one attached (and checked!)
Hello,
After our analysis, we found that in the mentioned widget’s selection for choosing Saved Templates, the system was referring to the list of Sections (https://prnt.sc/_pthyFzMGjay). This list was empty on your website because your templates were created as Container types rather than Sections (https://prnt.sc/CMzr5PfeJeDn).
If you create any Section with content, such templates will appear in the list (https://prnt.sc/Zm8zQrPsvvO6). For your convenience, we have recreated your templates as Section types, and now you can see the items in the Carousel Anything widget. Please check and confirm.
Also, we noticed you have 500 error on saving home content action that is mostly caused by memory limits -> https://elementor.com/help/500-error/, so, please, contact to your hosting provider and increase the limit and check then.
Best regards,
Jack Richardson
8Theme Team
Thanks for the support! My topic “Carousel Anything using Saved Templates” has been successfully resolved.
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Topic closed.
The 8Theme Team
The issue related to '‘Carousel Anything using Saved Templates’' has been successfully resolved, and the topic is now closed for further responses