Carousel Anything using Saved Templates - by Malcolm

This topic has 8 replies, 4 voices, and was last updated 1 days, 15 hours ago ago by Tony Rodriguez

  • Avatar: Malcolm
    Malcolm
    Participant
    November 25, 2025 at 13:10

    Hi
    Added Carousel Anything to the Home page and want to use Saved Templates option.

    However the Saved Template field shows Nothing Found

    I have created Saved templates to use
    INFO-panel-1
    INFO-panel-2
    INFO-panel-3

    Please advise

    Malcolm

    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 25, 2025 at 14:30

    Hello @Malcolm

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Malcolm
    Malcolm
    Participant
    November 27, 2025 at 10:31

    See Admin access info in Private Content

    Content is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    November 27, 2025 at 10:36

    Hello,

    Error: The password you entered for the username 8Theme-Support is incorrect.

    Best regards,
    8Theme’s Team

    Avatar: Malcolm
    Malcolm
    Participant
    November 27, 2025 at 11:04

    Apologies – new one attached (and checked!)

    Content is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 27, 2025 at 15:32

    Hello,

    After our analysis, we found that in the mentioned widget’s selection for choosing Saved Templates, the system was referring to the list of Sections (https://prnt.sc/_pthyFzMGjay). This list was empty on your website because your templates were created as Container types rather than Sections (https://prnt.sc/CMzr5PfeJeDn).

    If you create any Section with content, such templates will appear in the list (https://prnt.sc/Zm8zQrPsvvO6). For your convenience, we have recreated your templates as Section types, and now you can see the items in the Carousel Anything widget. Please check and confirm.

    Also, we noticed you have 500 error on saving home content action that is mostly caused by memory limits -> https://elementor.com/help/500-error/, so, please, contact to your hosting provider and increase the limit and check then.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: Malcolm
    Malcolm
    Participant
    December 1, 2025 at 10:43

    Thanks for the support! My topic “Carousel Anything using Saved Templates” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 1, 2025 at 10:43

    Dear Malcolm,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Carousel Anything using Saved Templates’' has been successfully resolved, and the topic is now closed for further responses

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