Hi – fantastic theme and easy to use.
Just have a small problem with the Captcha image that should display on the Register page. There is a little symbol indicating a broken link for the image.
Any ideas as to how I can correct this please.
Please provide us with wp-admin and FTP credentials in Private Content.
Sending you the information requested
We can’t log to your FTP. Have a problem ‘Connection timed out’.
I just tried logging in to the ftp account using the credentials I gave you. It is a bit slow but it did work okay.
What were you hoping to look at via ftp – maybe I can check it for you.
Sorry, but we’re still unable to connect to FTP getting an error:
“Error: Connection timed out
Error: Failed to retrieve directory listing”
Are there any restrictions at your hosting provider?
Also as we can see the image on Register page has the path http://lisnawearyquilts.eu/cms/wp-content/themes/legenda/framework/inc/really-simple-captcha/tmp/1906380491.png
Try opening this link and you’ll get 404 error, so the image isn’t found in the directory cms/wp-content/themes/legenda/framework/inc/really-simple-captcha/tmp. Have you removed or renamed it? Please check if there are any images in that directory.
Yes, I had checked the file path of the missing image myself and then compared that to what is in the file, via ftp. There is no image [ 1906380491.png ] in the file /inc/really-simple-captcha/tmp
However, there is an image – [ 1752014888.png ]
Does this help you?
Try to rename the image 1752014888.png to 1906380491.png in the /inc/really-simple-captcha/tmp folder.
Looking forward to your reply.
No this doesn’t work – each time the page is refreshed it creates a new 10digitnumber.png file on the front end of the site.
Please try to change permissions to wp-content/really-simple-captcha/tmp folder. Also please ask your host regarding the issue that we are unable to connect to FTP. We’d investigate the problem from our side having FTP access.
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