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Captca image not appearing - by Cr3atorf1lm

This topic has 4 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    September 20, 2018 at 20:58

    Hi there,
    the captca image when one wants to register at internet explorer browser is not appearing?
    please advice

    #199756 Copied Theme version: 4.4 WooCommerce version: 3.4.5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 21, 2018 at 07:02

    Hello,

    Please change permissions to 777 for “really-simple-captcha” folder in the directory /woopress/framework/inc.

    Regards

    #199764 Copied
    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    September 21, 2018 at 12:49

    Hi there,
    I have changed the permissions but still the same when i open it for internet explorer browser
    thanx

    #199782 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 21, 2018 at 12:57

    Hello,

    Have you cleared cache?
    Provide us with temporary wp-admin and FTP access in the Private Content area.

    Regards

    #199783 Copied
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