Can't update the Master Slider - by agri8theme

This topic has 8 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Stan Russell

  • Avatar: a8theme
    agri8theme
    Participant
    June 17, 2015 at 01:51

    I can’t update the Master Slider WP.When I try to update,error occurs.

    Parse error: syntax error, unexpected ‘&’ in /plugins/masterslider/includes/msp-functions.php on line 647

    Perhaps in addition to line 647 would get an error.

    syntax error line that came out in dremwaber
    647,660,661,672,673,679,685,689,711,713,719,729~733,735,744,751,759~761,763,765,766,768~770,773~775,781~790,793,795,797,798,800,803,805,806,808,809,811,812,814,815,818,820,822~829,831~834,836,839~842,844,847~850,852,855

    I have downloaded the masterslider here: https://www.8theme.com/download-plugins/.

    7 Answers
    Avatar: a8theme
    agri8theme
    Participant
    June 17, 2015 at 01:57

    Additional Information

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    June 17, 2015 at 07:47

    Hello,

    please provide us with admin and FTP credentials for your site in private content and we will update plugin for you.

    Regards,
    Stan Russell.

    Avatar: a8theme
    agri8theme
    Participant
    June 24, 2015 at 08:02

    Hello.

    Sorry,I can’t teach it.

    I have been using the “Master Slider WP version 2.10.2“.
    “Master Slider Pro version 2.17.0” to do good if I was how to change?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 24, 2015 at 10:08

    Hello,

    Connect to your site via FTP, go to wp-content/plugins directory and overwrite “masterslider” folder with the one you extracted from the archive that you downloaded at https://www.8theme.com/download-plugins/ .

    Best regards,
    Jack Richardson.

    Avatar: a8theme
    agri8theme
    Participant
    June 24, 2015 at 11:22

    Hello.

    Syntax error came out in that way.
    Other plugins have been successful.

    I try many times,but doesn’t succeed.

    Master Slider only!

    Avatar: Eva
    Eva Kemp
    Support staff
    June 24, 2015 at 13:02

    Hello,

    In this case we need FTP and wp-admin panel credentials.
    Please create FTP account for us to be able to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: stan
    Stan Russell
    Participant
    June 24, 2015 at 13:06

    Hello,

    please specify – you have deleted old version of Master Slider via FTP, after that uploaded new one in ‘wp-content/plugins’ folder and still have Syntax error?

    We really need admin credentials for your site to investigate this problem.
    In addition try to disable all other plugins and check your site for this error.

    Regards,
    Stan Russell.

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