Can't save changes using Visual Composer

This topic has 2 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Jack Richardson

  • Avatar: karlamoura@gmail.com
    karlamoura@gmail.com
    Participant
    February 6, 2016 at 14:25

    I can’t save any changes on me pages, the SAVE button of Visual Composer is not working, and this errors are showing on the console: http://meucaocompanheiro.com/mcc/wp-content/uploads/2016/02/Captura-de-Tela-2016-02-06-às-11.16.26.png

    This is the site URL: meucaocompanheiro.com

    I’ve already installed the latest version of the plugins, but not the latest version of the theme (royal). What should I do? Please help.
    Thanks in advance.

    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 8, 2016 at 08:32

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.


    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

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