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Topic: Cant save attributes in Woocommerce product page

NNN

Participant

October 28, 2018 8:23 am

Hi
All updated:
XStore Version: 5.1.1
XStore Core Version 1.1.5
WooCommerce Version 3.5.0
On the woocommerce product page in tube Attribute I try to ad and save new valuest to the attribute, but the fiel cleans every time…
Need your help!
Thanks
Site URL: hidden
Theme version: 5.1.1
WooCommerce version: 3.5.0

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NNN

Participant

October 28, 2018 8:27 am

Screen when I choose
https://1ce.org/1#S1liE173Q
Screen after saving – clear
https://1ce.org/1#BJkA417nX

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NNN

Participant

October 28, 2018 9:37 am

I found out that the probleme is in XStore Core plugin. If I deactivate it attributes work fine. What should I do to fix the problem?

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Rose Tyler

Support staff

October 29, 2018 9:30 am

Hello,

Thanks for the notice.
As a temporary solution, you can disable Variation swatches in Theme Options > Shop elements.
We will release a new theme version soon.

Regards

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dunies

Participant

October 30, 2018 5:30 pm

If you can, then Rollback to woocommerce 3.4.7. It works.

I have the same issue. Waiting for the update too!

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Rose Tyler

Support staff

October 31, 2018 8:10 am

Hello @dunies,

You can update the theme to 5.1.1 and Core plugin to 1.1.6 version https://www.8theme.com/download-plugins/

Regards

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dunies

Participant

November 1, 2018 1:49 pm

Hello Rose,

I tried today but I ended up with an internal server error and the xstore core although it was updated was asking to update.

I don’t feel like having the strength to try it again for today. If it is tested and it really works then let me know to try it one of the next days.

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Rose Tyler

Support staff

November 1, 2018 2:06 pm

Hello @dunies,

The problem with attributes was solved in 1.1.6 version of Core plugin and 5.1.1 version of the theme is fully compatible with WC 3.5.0.
You can update Core plugin via FTP https://xstore.helpscoutdocs.com/article/37-plugins-update
Please note that there is a glitch with update message for 1.1.6 plugin version (even after updated the plugin to 1.1.6 version the message about available update doesn’t disappear). This problem will be fixed in the next version of the plugin.

Regards

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