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Can’t install the Full Theme with its plugins and demos

This topic has 5 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

AdamM

Participant

January 11, 2024 at 21:44

Hello 🙂

I would appreciate your help.
Something went wrong.. and i had to re-install the theme.

But now i always gets errors while trying to install.
All the plugins are blocked saying:
“Please register your theme and activate XStore Core plugin”
BUT it is activate.

I really need your help to continue install and make RTL.

Thank you 🙏

#379645 Copied Theme version: .9.2.5

4 Answers

Tony Rodriguez

Support staff

January 12, 2024 at 09:13

Hello, @AdamM,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please read our theme documentation: https://xstore.helpscoutdocs.com/article/37-plugins-update

https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites

2/ Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

3/ Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#379670 Copied

AdamM

Participant

January 13, 2024 at 16:14

Hello 🙂

Thank you for your fast reply!
Much appreciated

ok. so i mabaged to install all the Plugins as i had to download it manually and install it manuall from the wordpress plugin store.

But now i have a different problem 🙁
in the Xtore theme Option, Soem of the topics menu are stuck in loading and i can’t proceed

Please have a look at the image attached

https://imgur.com/a/dnrxAeF

Will appreciate your help in that matter 🙂

#379807 Copied

AdamM

Participant

January 13, 2024 at 23:26

Hey 🙂

I have managed there were few Plugins that casue that issue 🙂
Resolved!

#379816 Copied

Andrew Mitchell

Support staff

January 13, 2024 at 23:26

Dear AdamM,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#379817 Copied
Tagged: fix woocommerce installation issues, full theme installation issues, plugins and demos problems, troubleshooting woocommerce themes, woocommerce wordpress templates
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Can’t install the Full Theme with its plugins and demos

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