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Can't install Niche-Market02 Version or plugins

This topic has 10 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

etb24

Participant

April 7, 2021 at 11:07

*can’t install plugins:
WPBakery Page Builder
Failed
GMAPS for WPBakery Page Builder
Failed
MC4WP: Mailchimp for WordPress
Failed
WC Marketplace
Failed

*full demos site content:
pages not installed 🙁

widgets not installed 🙁

home_page not installed 🙁

posts not installed 🙁

products not installed 🙁

static-blocks not installed 🙁

contact-forms not installed 🙁

mailchimp not installed 🙁

media not installed 🙁

options not installed 🙁

menu not installed 🙁

default_woocommerce_pages not installed 🙁

and when i open website this massage apper to me : The parent theme is missing. Please install the “Easy To Buy 24” parent theme.

*please tell what to do or refund money to me

#282978 Copied Theme version: 7.2 WooCommerce version: 5.1.0

9 Answers

Olga Barlow

Participant

April 7, 2021 at 14:10

Hello,

It looks that you did not install child theme in the right way and it caused all the other issues. Could you, please, provide us with temporary WP Dashboard and FTP access to your site? We’ll check and help you.
If we are not able to help you we’ll give you refund. You’ll be able to submit refund request here https://themeforest.net/refund_requests/new

Regards

#283043 Copied

etb24

Participant

April 7, 2021 at 15:03

okay i’ll create account

Please contact administrator
for this information.

#283054 Copied

Rose Tyler

Support staff

April 7, 2021 at 15:14

Hello,

Thanks for the reply.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Here is our email – 8themes@gmail.com
If you don’t know your FTP host, FTP login, and FTP pass contact your hosting provider and ask this information.

Regards

#283056 Copied

etb24

Participant

April 7, 2021 at 15:19

i followed this video :
https://www.youtube.com/watch?v=4n1re0jKorc

#283060 Copied

Rose Tyler

Support staff

April 7, 2021 at 16:41

We are waiting for credentials, to be able to take a closer look and help you.

Regards

#283085 Copied

etb24

Participant

April 7, 2021 at 16:43

can you check

Please contact administrator
for this information.

#283086 Copied

etb24

Participant

April 7, 2021 at 16:47

SFTP/SSH details

Please contact administrator
for this information.

#283087 Copied

Olga Barlow

Participant

April 7, 2021 at 17:05

Hello,

I installed version and did not face any errors https://gyazo.com/270e404e42b9131b8af257d6ee4ed956
Some images could be out of place because you already had some content and media on your site. So, you will need to change them according to your needs. Check the site.

Regards

#283091 Copied

Olga Barlow

Participant

April 7, 2021 at 17:07

P.S. I see that you left 1 star rating https://themeforest.net/ratings/3276312
Could you, please, change it? Because I did not find the described issue while importing demo content and you can see that by yourself on my video.

Regards

#283092 Copied
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Can't install Niche-Market02 Version or plugins

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