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Can't install demo data and theme versions properly.

This topic has 8 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

frenchslugger

Participant

January 6, 2015 at 22:43

Good day! I followed the installation guide of your theme. Everything was smooth until I had to import the base demo content. Even though I made sure to set permission folder of framework/tmp to permission 777 through a FTP. It made any “install version” impossible and a blank page appears when I try to preview my website. I also made sure my server memory limit was more than 64mb and that I had the right PHP version. Can you let me know what’s wrong? Thank you!

Please, contact administrator
for this information.

#32222 Copied

7 Answers

Stan Russell

Participant

January 8, 2015 at 09:37

Hello,

unfortunately we can not log into your dashboard using credentials you provided. Please check them.

Regards,
Stan Russell.

#32350 Copied

frenchslugger

Participant

January 8, 2015 at 13:38

Here’s the correct information to log in.

Please, contact administrator
for this information.

#32414 Copied

Eva Kemp

Support staff

January 8, 2015 at 19:35

Hello,

Please ask your host to increase values for the following functions: post_max_size, upload_max_filesize (to 16M).

Thank you.
Regards,
Eva Kemp.

#32490 Copied

frenchslugger

Participant

January 8, 2015 at 20:59

post_max_size, upload_max_filesize has been increase to 16mb and it still didn’t fix the issue. Even after fully re-installing the theme. Please advise.

#32515 Copied

Eva Kemp

Support staff

January 10, 2015 at 15:18

Hello,

I’ve checked error log of your site and there is such error “PHP Fatal error: Invalid opcode”.
Concerning this problem you should contact your hosting provider. Here is article that may be helpful to resolve it:
http://fuelphp.com/forums/discussion/11832/fatal-error-invalid-opcode-15318-

Thank you.
Regards,
Eva Kemp.

#32776 Copied

frenchslugger

Participant

January 13, 2015 at 15:02

I have contacted my hosting provider because I don’t have access to php.ini

Here’s what I needed to do to fix the issue:

If you have access to php.ini file, comment this
extension=”eaccelerator.so

#33194 Copied

Eva Kemp

Support staff

January 13, 2015 at 15:24

Hello,

So, did you hosting provider fix the error according to the article from the previous post?

Thank you.
Regards,
Eva Kemp.

#33202 Copied
Tagged: demo data, installation, properly, theme versions, woocommerce, wordpress
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Can't install demo data and theme versions properly.

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