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Cant Import Demo - by David - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 5 years, 2 months ago ago by David

David

Participant

September 27, 2020 at 10:21

Hi, I’m trying to import demo to my project but after i choose template, it shows Loading window but nothing happens after that… It’s not going any where… Please help…

#252901 Copied Theme version: 2.3.5 WooCommerce version: 1.2.5

11 Answers

Rose Tyler

Support staff

September 27, 2020 at 13:01

Hi,

Make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Do you want to get the default demo version? Do you prefer WPBakery Page Builder or Elementor? Provide temporary wp-admin access, and we will help you with the import.

Regards

#252915 Copied

David

Participant

September 28, 2020 at 14:02

Hi, Thank you for answering…
Here are the details:

I prefer Elementor Editor

I If you can help with Import that will be great. when i try, all the styles, Plugins, sliders and other things are not working…

Waiting for your help 🙂

Thank you

Please contact administrator
for this information.

#252992 Copied

Olga Barlow

Participant

September 28, 2020 at 16:36

Hello,

Please, increase the max execution time http://prntscr.com/upeepm It’s not enough to import demo content correctly.

Regards

#253034 Copied

David

Participant

September 28, 2020 at 18:11

Hi, Thank you. I did it (increased to 300) and tried again but didn’t work.
I got this Message:
———————————————
pages not installed 🙁
posts not installed 🙁
static-blocks not installed 🙁
projects not installed 🙁
contact-forms not installed 🙁
slider not installed 🙁
The most common errors happened by low server requirments, we strongly recommend to contact your host provider and check the necessary settings.
———————————————

I saw that you made successful import… how? what was the different?

Thank you for your help…

#253059 Copied

Olga Barlow

Participant

September 29, 2020 at 13:49

Hello,

I have imported elements one by one because the speed of the import to your server is slow and timeout is not enough to import all the content at once.
So, tell me what demo would you prefer and I’ll import it for you.

Regards

#253116 Copied

David

Participant

September 29, 2020 at 17:50

Hi Thank you very much…

I want the default demo (https://xstore.8theme.com)

If it’s possible, can you send me explanation (after that) about how to imported elements one by one for future websites with your template (That i will not bother you :-))

Thank’s again…

#253169 Copied

David

Participant

September 29, 2020 at 17:52

I think i found how to do it one by one… (just un select the full demo site and select one at the time)… is that right?

#253172 Copied

Olga Barlow

Participant

September 29, 2020 at 18:08

Hello,

Yes, try that. Let me know if you try but still need any help after that.

Regards

#253185 Copied

David

Participant

September 29, 2020 at 18:55

I tried but not very successful…
It’s not looking good…
Can you please help?

#253199 Copied

Olga Barlow

Participant

September 30, 2020 at 16:48

Hello,

I have checked your site and see that the demo was imported ok. The only thing that was wrong is the footer. I have moved widgets to correct areas. So, what exactly is not suitable for you?

Regards

#253310 Copied

David

Participant

September 30, 2020 at 17:42

I Think it was just the slider in the home page that I couldn’t see but after clearing the cache its looks ok. and now the footer is ok too.
Thank you very very much for your guide and help. I learned from you how import the template and will buy more templates soon…
Thank you again and have a nice day 🙂

#253324 Copied
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