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Can’t generate new instagram acces token -insufficient developer role instagram

This topic has 3 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Rose Tyler

Adrian Popa

Participant

January 17, 2024 at 09:46

Hello. I can’t generate a new business access token:

App not active
This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.

Trying to adding manually, pesonal: “insufficient developer role instagram” error.

Theme version is 7.2.10 , i don’t want to update for now because it messes with some modifications.

Please, contact administrator
for this information.

#380186 Copied Theme version: 7.2.10

2 Answers

Adrian Popa

Participant

January 17, 2024 at 18:04

Please help.

#380283 Copied

Rose Tyler

Support staff

January 17, 2024 at 20:02

Hello, Adrian Popa,

Thank you for getting in touch with us.

Unfortunately, due to new Facebook regulations, we are no longer able to provide access or generate business tokens. Additionally, we have developed a new system for connecting to Facebook. You can see the details here:
https://xstore.helpscoutdocs.com/article/189-instagram-api-token
To take advantage of this updated system, it is necessary for you to upgrade your theme to version 9.2.1 or higher.

Thank you for your understanding and cooperation.

Kind Regards,
8theme team

#380292 Copied
Tagged: instagram access token, instagram api, insufficient developer role, token generation problem, woocommerce templates, wordpress instagram integration, wordpress issues
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