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Can’t find the footer editor from XStore

This topic has 6 replies, 3 voices, and was last updated 5 months, 4 weeks ago ago by TimN2408

TimN2408

Participant

November 11, 2023 at 00:15

Hey, I had pagespeed issues with the footer from Elementor so I wanted to use your Footer system. But since the new update I cant find the footer editor. Can you help me out?

Please, contact administrator
for this information.

#373411 Copied Theme version: 9.2.3

5 Answers

Tony Rodriguez

Support staff

November 11, 2023 at 06:17

Hello, @TimN2408,

We hope this message finds you well.

Upon attempting to access your website using the WP Admin URL and credentials you provided, we encountered an issue as they appear to be incorrect or non-functional. For your reference, we have included a screenshot illustrating the problem in the private content area of this communication.

We would also like to inform you that the footer on your website has been constructed using a static block created with Elementor. This static block has subsequently been implemented within the Footer Widgets section of your site.

We are excited to introduce our new Footer Builder feature, which you may find beneficial. To utilize this feature, please proceed to the Xstore Builder, select ‘Footer’, and create a new footer according to your specific needs. You can follow this link for visual guidance: https://postimg.cc/py79Mzvc

Should you require any further assistance or have additional questions, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

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#373420 Copied

TimN2408

Participant

November 11, 2023 at 22:41

Hi, thanks for your fast reply. Elementor footer made my site super slow. So with your footer everything works fine, but I can’t find footer (old) anymore. I changed the password to the right one. Can you check the private note from the first message again thanks!

#373466 Copied

TimN2408

Participant

November 11, 2023 at 22:43

Here is the new password for testuser:

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for this information.

#373467 Copied

Rose Tyler

Support staff

November 12, 2023 at 14:41

Hello, TimN2408,

We appreciate your prompt response.

What do you mean by our old footer?
Maybe this video will help you – https://youtu.be/NSSFa7ukx6I?feature=shared
Edit Footer content via Appearance > Widgets > Footer, change columns via Theme Options > Footer > Footer layout.

We hope this information is helpful.

Kind Regards,
8theme team

#373518 Copied

TimN2408

Participant

November 12, 2023 at 19:37

I mean with Footer (old) – your footer editor. You had under the xStore Builders Section -> Footer and Footer (old)

Footer was the Footer builder by Elementor

And Footer (old) was the Editor by you, just like the header builder.

But now the Footer (old) is away and I cant edit this footer anymore. Can you please help me out, can you login and check the problem?

I don’t use Elementor Footer because it had significant performance issues for my site

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for this information.

#373558 Copied
Tagged: ecommerce solutions, footer editor, template customization, troubleshooting, woocommerce, wordpress templates, xstore
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