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Can’t edit successfully on Single product builder

This topic has 4 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Awais Ahmed

Linna

Participant

July 30, 2022 at 07:21

On single product builder,I changed title size,button color,and other options,you can see the change preview on that page,but after you press publish and refresh the website,it didn’t works after saving these changes. I tried close other third-party plugin,still the same.

#330712 Copied Theme version: 8.2.4 WooCommerce version: 6.7.0

3 Answers

Awais Ahmed

Participant

July 30, 2022 at 07:50

Hello, @Linna,

If you are able to see the changes in Customizer and not able to see the changes after publishing it on the page front, then it means you are facing the cache issue only as if it is working fine in Customizer, it should have to work on frontend as well,

I have just checked your site as well, and the button color and title size both are changed on your site: https://postimg.cc/kVRP5VBV

Please try to clear the site and browser cache and check back OR try to check the site on any other Computer on a fresh new browser and I am sure you will not face this issue anymore.

Regards 8Themes Team.

#330713 Copied

Linna

Participant

July 30, 2022 at 13:07

Hi, I just cleaned the site and brower cache,it showed correctly for few minutes and then turned to the wrong form again.Also I tried to edit on mobile page,it can’t show the change correctly too.

#330724 Copied

Awais Ahmed

Participant

August 1, 2022 at 06:21

Hello, @Linna,

I have again checked your site on my android mobile, there is no issue, product page working fine. Kindly watch the video for a better reference:

on mobile: https://www.veed.io/view/232f70a1-eb35-4937-8334-3e85e23ad91e

If you still facing the issue then please record a video for my better understanding and share it with us. Also, share your WP-ADMIN Login details in the below-listed format in the private content area, so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:
Page URL in which the issue appears:

Note: You may use the loom.com screen recording tool that records your screen and upload it on their website. You may share the URL here.

Regards 8Themes Team.

#330781 Copied
Tagged: edit, persuasive, single product builder, success, woocommerce, wordpress
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