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  Hoellwarth

  Participant

  October 6, 2015 at 21:36

  Hello,

  I just updated both plugins and theme to their latest version and, regardless of the browser I use, I can’t edit element in Visual Composer. Here’s my problem:

  1 – create/edit a page
  2 – add an alement

  then what I see is just this: http://i61.tinypic.com/23rwpl0.jpg

  and this happens even in other brand new installations with just recommended plugins + woocommerce.

  #91933 Copied Theme version: 2.3 WooCommerce version: latest
  4 Answers
  

  Hoellwarth

  Participant

  October 6, 2015 at 21:43

  I don’t know why the image can’t be seen. Here’s another upload: http://pasteboard.co/1bjpNEjg.jpg

  #91935 Copied
  

  Jack Richardson

  Support staff

  October 7, 2015 at 08:38

  Hello,

  Please provide us with FTP and WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #92009 Copied
  

  Hoellwarth

  Participant

  October 7, 2015 at 08:50

  Hello Jack,

  In private content you’ll find what you asked for. Thank you for your support.

  Please, contact administrator
  for this information.

  #92019 Copied
  

  Eva Kemp

  Participant

  October 7, 2015 at 12:36

  Hello,

  I’ve just checked VC editor and it’s working fine:
  http://storage5.static.itmages.com/i/15/1007/h_1444217763_7193435_964b1cc4d7.png

  Try to check it in another browser.

  Regards,
  Eva Kemp.

  #92178 Copied
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