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Can't delete products from Cart. - by Keira_girl

This topic has 8 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

Keira_girl

Participant

February 10, 2021 at 08:18

Hello team,
I’ve noticed it’s impossible to delete a product from Cart after adding.
I have made a rule in WP-Optimize to disable caching at cart and checkout page but still it doesn’t work.

Can you please check it? Thanks in advance,
I give you the credentials in private content area.

Please, contact administrator
for this information.

#273375 Copied Theme version: 7.2.4 WooCommerce version: 5.6.1

7 Answers

Robert Hall

Participant

February 10, 2021 at 10:07

Hi

we have test your mentioned cart issue and it is working absolutely fine in your website. https://prnt.sc/yy583o . Please check your website after clear your browser cache and let us know.

#273394 Copied

Keira_girl

Participant

February 16, 2021 at 15:53

Hello,

Unfortunatelly the problem remains and please let me explain it a little bit more.
“Delete” button works fine, ok, but if you want to decrease (or increase) a product’s quantity it simply doesn’t let you.
Please check again with the credentials I gave you.

Regards.

#274593 Copied

Olga Barlow

Participant

February 17, 2021 at 18:54

Hello,

Provide us with FTP access to your site to check the issue in more detail, please.

Regards

#274857 Copied

Keira_girl

Participant

March 2, 2021 at 15:19

Hello, please check private area, thanks!

Please contact administrator
for this information.

#277334 Copied

Olga Barlow

Participant

March 4, 2021 at 15:57

Hello,

I asked about FTP access to your WordPress installation, not just WP Dashboard. We need to check files code.

Regards

#277762 Copied

Keira_girl

Participant

March 10, 2021 at 10:28

Hello Olga,
Sorry for the delay.
Please check now private area and let me know if you can enter,
Regards

Please contact administrator
for this information.

#278579 Copied

Olga Barlow

Participant

March 11, 2021 at 20:32

Hello,

I have checked the removing with the default theme and see that result is the same https://gyazo.com/825153ca1f29177fb3c9554eb9fa0165
So, our theme is not the reason of the problem and we can do nothing.

Regards

#278931 Copied
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