Can’t connect Xstore API to activate theme license

Hello, Ronnie,

Please check our XStore system requirements:

If your server reaches our requirements but it still doesn’t work, please add the following code under functions.php file locates in your child theme, then activate your theme again:

function increase_http_request_timeout( $r, $url ) {
	$r['timeout'] = 500; // Increase timeout to 500 seconds
	return $r;
}
add_filter( 'http_request_args', 'increase_http_request_timeout', 10, 2 );

Thank you for your patience and cooperation.

Best Regards,
8Theme’s Team

Hello, Ronnie,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Dear Ronnie,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

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Your input makes a real difference.

Topic closed.
The 8Theme Team