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Can`t change font and size for single product description and attributes on product page

This topic has 20 replies, 2 voices, and was last updated 2 months ago ago by Luca Rossi

Susanna

Participant

September 27, 2025 at 13:56

Hello,

I am using the XStore theme and I am facing an issue on the single product page:
I cannot change the font, size, or letter spacing of the product description.
I also cannot adjust the font, size, weight, or letter spacing of the product attributes.

My goal:

Product Description:
Font: Poppins
Font size: 12px
Letter spacing: 1

Product Attributes:
Font: Inter
Font size: 12px
Font weight: Medium
Letter spacing: 2.5

I have tried adding custom CSS in the Customizer and in the widget settings, but it does not work, probably because XStore renders these elements dynamically.
Could you please advise the correct way to apply these font and size changes to the product description and attributes on the single product page?

Thank you in advance! Susanna

#456046 Copied

19 Answers

Luca Rossi

Support staff

September 29, 2025 at 08:05

Dear @Susanna,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you!

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Susanna

Participant

September 29, 2025 at 08:19

See Private Content Area

Please contact administrator
for this information.

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Luca Rossi

Support staff

September 29, 2025 at 10:58

Hello Susanna,

Could you please provide the website URL?

We attempted to use the one listed in the Private Content Area, but it did not work.
Would you kindly verify this again?

Thank you.

Best regards,
8Theme Team

Please contact administrator
for this information.

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Susanna

Participant

September 29, 2025 at 13:52

Hello Luca,

as requested, you will find the login details in the Private Content Area of this ticket.

The website URL is: https://shop.parfuemerie-belle.com

Please let me know once you have been able to log in and check the configuration.

Thank you very much for your support!

Best regards,
Susanna Weber

Please contact administrator
for this information.

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Luca Rossi

Support staff

September 29, 2025 at 15:58

Hello Susanna,

Could you please review it once more?

We have added a custom CSS code to resolve the issue. You can now adjust the font size, family, and weight from the Single Product Builder template.

Best regards,
8Theme Team

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Susanna

Participant

September 29, 2025 at 16:25

Thank you very much for your feedback.

I just tested it, but unfortunately, I still cannot adjust the font size.
The font family, letter spacing, etc., can be changed, but I need a smaller font size. Please see the attached screenshot for reference.

Looking forward to your advice on this.

Best regards,
Susanna

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support staff only.

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Luca Rossi

Support staff

September 30, 2025 at 07:37

Hey @Susanna,

Could you please clear the caches and check again?

Thank you!

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Susanna

Participant

September 30, 2025 at 09:37

Thank you for your response.

I can now freely edit the product description, and that works fine.

However, I am still unable to edit the product attributes in terms of size (please see the attached screenshot).

Could you also help me with this issue?

Best regards,
Susanna

Files is visible for topic creator and
support staff only.

#456230 Copied

Luca Rossi

Support staff

September 30, 2025 at 11:16

Hello Susanna,

We apologize for having missed that part earlier. It should now be resolved.

Could you kindly check and confirm?

Thank you.

Best regards,
8Theme Team

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Susanna

Participant

September 30, 2025 at 11:40

I cleared the cache and tried adjusting the font size again. Unfortunately, it’s still not working (see screenshot). Do you have any other ideas on how to fix this?

Files is visible for topic creator and
support staff only.

#456250 Copied

Luca Rossi

Support staff

September 30, 2025 at 12:09

Dear @Susanna,

Our custom CSS code was removed, but please do not worry.

We have restored it. Kindly refresh the Single Product Builder before saving any changes.

Could you please try again?

Thank you.

Best regards,
8Theme Team

#456255 Copied

Susanna

Participant

September 30, 2025 at 12:16

Unfortunately, it’s still not working. First of all, thank you very much for your efforts so far.
Here, I can change the font color and font type, but I still cannot adjust the font size. When I try to increase the font size, it only increases the line spacing instead.
What I need is:
Font: Inter Normal
Uppercase letters
Size: 12
Letter spacing: 2.5
Do you have any ideas on how to achieve this?

Files is visible for topic creator and
support staff only.

#456256 Copied

Luca Rossi

Support staff

September 30, 2025 at 12:49

Hello Susanna,

Your recent changes have overridden our custom CSS codes.

Before we add our custom CSS codes back, could you please exit the Single Product Builder?

Thank you.

Best regards,
8Theme Team

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Susanna

Participant

September 30, 2025 at 14:33

I have exited and closed the single product builder page as requested.

Best regards,
Susanna

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Luca Rossi

Support staff

October 1, 2025 at 08:10

Thanks @Susanna,

Please check again now.

Best Regards,
8Theme’s Team

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Susanna

Participant

October 1, 2025 at 11:58

Thank you very much.

At least I can now adjust the font size of the attributes themselves, but I still cannot change the font size of the labels of the attributes, such as Scent Occasion, Scent Direction, Scent Family, etc. (see screenshot).

Thank you for your help!

Files is visible for topic creator and
support staff only.

#456321 Copied

Luca Rossi

Support staff

October 1, 2025 at 15:22

Dear Susanna,

Kindly check again: https://prnt.sc/mMXWniK6tkAr.

Please do not save the single product builder.

Best regards,
8Theme Team

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Susanna

Participant

October 2, 2025 at 18:04

Perfect Thank you!

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Luca Rossi

Support staff

October 3, 2025 at 08:41

If you need anything else, please let us know.

Best Regards,
8Theme Team.

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The issue related to '‘Can`t change font and size for single product description and attributes on product page’' has been successfully resolved, and the topic is now closed for further responses

Can`t change font and size for single product description and attributes on product page

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