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Cant add exist product attributes - by Stefan

This topic has 4 replies, 2 voices, and was last updated 6 years, 12 months ago ago by Olga Barlow

Stefan

Participant

April 26, 2017 at 13:23

i created new Attributs, but i cant add this attributes to my Product. I can choose the attribute, but when i click to add it, it loads to infinity. I have this problem with WC 3.0.3 and with 3.0.4 and with theme Version Version 3.11 and 3.12.
Any idea why?

#161350 Copied Theme version: 3.12 WooCommerce version: 3.0.4

3 Answers

Olga Barlow

Support staff

April 26, 2017 at 18:51

Hello,

Very likely you are using some third-party plugin that is out of date and caused this issue. Try to disable all the third-party plugins that did not come bundled with our theme and update all the plugins that came and check your product.

Regards

#161404 Copied

Stefan

Participant

April 26, 2017 at 20:47

as you can see on “image1”, adding an attribute results in an error 500. in “Image2” you can see that the server don’t send back a full HTML response, it is cut off …

this line causes the error:

https://github.com/woocommerce/woocommerce/blob/75ae465924db2151816913112b802ff07b5e7bfa/includes/admin/meta-boxes/views/html-product-attribute.php#L5

image1:
http://prntscr.com/f16wr4

image2:
http://prntscr.com/f16x4t

#161413 Copied

Olga Barlow

Support staff

April 27, 2017 at 15:02

Hello,

As I told you in previous message problem caused by the third-party plugin. You are using Ultimate Addons plugin + the old version of this plugin. It uses the old select2 type. Please, follow my instructions and update the plugin to the version that is compatible with WC (version 3.16.10 as I know).
This is not our theme problem. This is plugin issue and this plugin is not included in our theme, by the way.

Regards

#161514 Copied
Tagged: attributes, cant add, product, woocommerce, wordpress
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