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Can’t add “Create user” option into checkout page

This topic has 7 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by Andrew Mitchell

M.

Participant

March 25, 2025 at 10:23

HI, I’ve enabled “New customer” creation on checkout page into Woocommerce > Settings > Account and enable this block into checkout template but i can’t see the option.
Thanks

Please, contact administrator
for this information.

#438576 Copied

6 Answers

Andrew Mitchell

Support staff

March 25, 2025 at 16:02

Hello, Mauro

In addition to this, you also need to enable the option Settings -> General -> Anyone can register. We have already done this, so please check and confirm.

Best regards,
8Theme Team

#438671 Copied

M.

Participant

March 25, 2025 at 16:55

Yes this checkbox is already selected

#438676 Copied

Andrew Mitchell

Support staff

March 26, 2025 at 10:36

Hello, Mauro,

We have made some changes, and the registration process should now be working correctly. Please note that an account will be created only after the user completes their order.

We have tested this by placing a test order (which you may delete if needed). The details are provided in the attached files.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

#438766 Copied

M.

Participant

March 26, 2025 at 10:53

Thanks but… how it work? Into checkout page i don’t see “Create user” checkbox… the user will be created always?

#438770 Copied

Andrew Mitchell

Support staff

March 27, 2025 at 16:49

Hello, Mauro,

Thank you for your inquiry.

Yes, in this case, the account will always be created automatically. There is no need for a “Create user” checkbox on the checkout page.

Best Regards,
8Theme’s Team

#438908 Copied

Andrew Mitchell

Support staff

March 27, 2025 at 16:56

Dear Mauro,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

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Can’t add “Create user” option into checkout page

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