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  Main Street Media

  Participant

  October 11, 2019 at 15:20

  I’m unable to update the Royal Core plugin to version 1.1.1 after the latest Royal Theme update, I get the following message when trying to update:

  ” Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

  Please advise.

  #223076 Copied Theme version: 6.0.1 WooCommerce version: 3.7.1
  3 Answers
  

  Rose Tyler

  Support staff

  October 11, 2019 at 15:35

  Hello,

  Go to Plugins > disable and remove the Royal core plugin. After that go to Appearance > Install plugins and install the plugin again. You’ll get an updated version.
  Or you can update the plugin manually via FTP – https://www.8theme.com/demo/docs/royal/Plugins/Plugins_Update

  Regards

  #223077 Copied
  

  Main Street Media

  Participant

  October 11, 2019 at 15:39

  Thanks! That worked

  #223078 Copied
  

  Rose Tyler

  Support staff

  October 11, 2019 at 15:43

  You’re welcome!

  Regards

  #223079 Copied
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