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Cannot slide video in product gallery on single product page [mobile]

This topic has 3 replies, 2 voices, and was last updated 7 months ago ago by ecommercedev

ecommercedev

Participant

September 24, 2023 at 21:22

Hi,

Product slider works all fine on single product page on mobile. However for some reason I cannot swipe past through the video slide in any direction in mobile.

Video is in the last slide.

Please, contact administrator
for this information.

#368426 Copied Theme version: 9.1.14

2 Answers

Tony Rodriguez

Support staff

September 25, 2023 at 07:05

Hello, @ecommercedev,

We hope this message finds you well. We have conducted a thorough examination of your website on our mobile device and we are pleased to inform you that the slider functions are operating optimally. Specifically, the video slide feature swipes smoothly without any issues.

For your convenience, we have recorded a comprehensive video demonstrating the functionality of the slider. We kindly request you to view the video in its entirety at the provided link: https://www.veed.io/view/70e22d87-4fd6-49f7-88de-5aa1c571e34d?sharingWidget=true&panel=share

In case you are still encountering issues, we recommend clearing your mobile browser’s cache and trying again. Alternatively, you could also try accessing the website from a different mobile device.

We appreciate your patience and cooperation in this matter.

Best Regards,
8Theme’s Team

#368440 Copied

ecommercedev

Participant

September 26, 2023 at 00:00

OK, must have been some glitch on my side then. It works indeed now. Thanks a lot for your support as always!

#368523 Copied
Tagged: best selling themes, mobile product gallery, product gallery problems, single-product page, video sliding issues, woocommerce themes
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Cannot slide video in product gallery on single product page [mobile]

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