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Cannot select a page using internal url on mega menu

This topic has 5 replies, 3 voices, and was last updated 3 weeks, 5 days ago ago by Tony Rodriguez

Frank

Participant

November 8, 2025 at 10:24

Hi there,

I’m setting up my site from the electronic mega market template and am running into an issue with it’s menu’s.

On the menu that is right next to the “all departments” menu, I’m trying to add a button that links to an internal page. Using elementor I’m selecting the link to be “Internal URL”, but when I try to configure it, there are no pages that I can select. Also, on the existing buttons that are already in the template, the buttons work but I don’t see anything selected on the “internal url” part. So I’m wondering how to edit that?

Is there a different way to approach this? Or am I doing something wrong? Thanks for your help 🙂

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4 Answers

Alex Carter

Support staff

November 8, 2025 at 17:09

Hello,

Thank you for reaching out to us.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Frank

Participant

November 9, 2025 at 15:37

There was an issue where after selecting ‘internal url’ I had to type in the name of the page before a list would show up. It’s fixed.

#459148 Copied

Frank

Participant

November 9, 2025 at 15:37

Thanks for the support! My topic “Cannot select a page using internal url on mega menu” has been successfully resolved.

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Tony Rodriguez

Support staff

November 9, 2025 at 15:37

Dear Frank,

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Topic closed.
The 8Theme Team

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Cannot select a page using internal url on mega menu

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