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Cannot open mega menu subsections on Mobile

This topic has 3 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by ecommercedev

ecommercedev

Participant

September 24, 2023 at 21:19

Hi,
I implemented mega menu which works fine for the desktop. However the submenus in mega menu does not open on mobile. The submenu items are not clickable.

This is how i define my megamenu. The submenu items are custom links with ‘#’ link:
https://ibb.co/FHYsZ2J

This is how the menu looks like:
https://ibb.co/cgFzPxk

Please, contact administrator
for this information.

#368425 Copied Theme version: 9.1.14

2 Answers

Tony Rodriguez

Support staff

September 25, 2023 at 08:16

Hello, @ecommercedev,

Thank you for using our theme and for contacting us.

Please check our demos to find out how the menu works with the XStore theme.

If the mega menu was created using a static block it can be displayed correctly for desktop devices only, so we created a separate Mobile Menu. If the mega menu was created in the default way, it can be shown for mobile too – https://xstore.helpscoutdocs.com/article/27-mega-menu

We hope this information is helpful.

Best Regards,
8Theme’s Team

#368443 Copied

ecommercedev

Participant

September 26, 2023 at 00:06

Hey,
I created another thread about the issues on mobile, however both of them seem to be solved now. So it must have been some glitch on my side. The mega menu works fine on mobile.

Thanks a lot for your help!

#368524 Copied
Tagged: fix mega menu subsections, mega menu mobile issues, woocommerce mobile navigation help, woocommerce templates troubleshooting, wordpress mobile menu problems
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Cannot open mega menu subsections on Mobile

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