Cannot install demo stores, keeps installed “undefined”

This topic has 9 replies, 2 voices, and was last updated 2 years, 4 months ago ago by KeithBishop5

  • Avatar: KeithBishop5
    KeithBishop5
    Participant
    December 8, 2021 at 02:07

    Issues with oretty much everything. pages, blogs, products, ewtc… everything coming uo as undefined. Upon viewing the log, seeing alot of deoricated code. Please fix.. I like the look, I’m moving from shopify to wp, and you are not giving me any good fiorst impessions.

    PS. Ive reset, installed all your plugins, some won’t even work as they are old, others wont activate, so, seriously, whats going on?????

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2021 at 10:27

    Hello,

    Thanks for contacting us.
    Please watch this video – https://youtu.be/4n1re0jKorc
    Was XStore Core plugin installed successfully before the import?
    Make sure that all 3rd party plugins are disabled before the import. Also, you do not need to install all bundled plugins from the start.
    Demo content can be imported incorrectly in case a lot of 3rd party plugins were activated on the site before the import. In this case, provide temporary wp-admin access, we will help you.
    It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
    Please do the reset and reply with temporary access here. What demo version do you want to install? Do you prefer Elementor of WPBakery?

    Regards

    Avatar: KeithBishop5
    KeithBishop5
    Participant
    December 8, 2021 at 15:01

    I have done another reset as requested. I would prefer the Elementor version of electron 02.
    Temporary admin access has been sent privately.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2021 at 15:11

    Hello,

    Please provide correct wp-admin access – https://prnt.sc/22bb920

    Regards

    Avatar: KeithBishop5
    KeithBishop5
    Participant
    December 8, 2021 at 15:50

    Password reset and sent in PM

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2021 at 16:00

    Hello,

    Please provide a username and password that works, check by yourself, because we can’t log in, unfortunately.

    Regards

    Avatar: KeithBishop5
    KeithBishop5
    Participant
    December 8, 2021 at 16:41

    I got it this time. Sorry. I did log in and check it myself 3 times, so its good to go.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2021 at 17:00

    Hello,

    Demo content was imported. Please check. Let us know if you need any further assistance.

    Regards

    Avatar: KeithBishop5
    KeithBishop5
    Participant
    December 8, 2021 at 17:15

    Thank You. Very excited to dig in!

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