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Cannot get mail Icon to appear correctly next to email in header.

This topic has 22 replies, 3 voices, and was last updated 3 weeks, 2 days ago ago by Andrew Mitchell

  • Avatar: Mr.Auxins
    Terpsauce
    Participant
    March 30, 2024 at 14:54

    Hello, I do not have a mail icon next to my email in the header. I would also like to add another form of contact to the top of the website, for telegram. Thanks.

    Files is visible for topic creator and
    support staff only.
    #389281 Copied Theme version: 9.3.1
    21 Answers
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    March 30, 2024 at 15:06

    Also the login button doesnt work, it takes you to a 404 page. Thanks

    #389283 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    March 31, 2024 at 07:46

    Dear Mr. Auxins,

    We hope this message finds you well.

    We are currently experiencing difficulty accessing the administrative section of your website, specifically the following URL: https://**mp.co.uk/wp-admin/. It appears that the standard login URL may have been modified.

    Could you kindly confirm whether any third-party plugins have been installed that alter the default login URL? If so, we would greatly appreciate it if you could provide us with the updated link to ensure proper access.

    Furthermore, for us to proceed with our support services, we require the credentials for your WordPress Administrator account. Please securely share the WordPress Admin username and password at your earliest convenience.

    We thank you in advance for your cooperation and look forward to resolving this matter promptly.

    Warm regards,
    The 8Theme Team

    #389342 Copied
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    March 31, 2024 at 15:49

    Hi, Ive sent the details in a DM.

    Please contact administrator
    for this information.
    #389405 Copied
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    March 31, 2024 at 16:14

    Hi, the credentials work now.

    Please contact administrator
    for this information.
    #389418 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    April 1, 2024 at 08:28

    Hi @Mr.Auxins,

    We’re able to add the mail icon before you email by using this icon HTML code:

    
<a href="mailto:admin@undergroundmarketplace.co.uk"><i class="fa-regular fa-envelope"></i> admin@undergroundmarketplace.co.uk</a> |

    I would also like to add another form of contact to the top of the website, for telegram. Thanks.

    Please add a new social icon next to Instagram icon:

    https://prnt.sc/YM_yxhtN4svp

    Also the login button doesnt work, it takes you to a 404 page. Thanks

    You’ve changed the default login URL of WordPress, it means to /wp-login.php will not work anymore.

    In this case, please remove this login button or change to your secret login URL.

    Warm regards,
    The 8Theme Team

    #389475 Copied
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 3, 2024 at 09:05

    Hi.

    1: Where do I add the html code?

    2: Where do I ADD the new social icon?

    3: I am not looking to change MY login link. I am looking to change the USER login link, located at the top left of the page, where it says ‘Login”. A customer login link would never redirect them to the wp-admin page that’s a major security breach.

    CUSTOMER LOGIN , not ADMIN LOGIN. Thanks

    #389792 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    April 3, 2024 at 09:52

    Hi @Mr.Auxins,

    1. Please navigate to XStore Builders > Header Builder > via Customizer > Html Blocks > HTML Block 2 > then insert this HTML code:

    
<a href="mailto:admin@undergroundmarketplace.co.uk"><i class="fa-regular fa-envelope"></i> admin@undergroundmarketplace.co.uk</a> |

    2. Please navigate to XStore Builders > Header Builder > via Customizer > Socials > Elements > add new social:

    https://prnt.sc/lFgOQTDl_Bdj

    3. Please go to widgets manager page, under Right side top bar area sidebar, remove the login/logout widget and add your custom login.

    https://prnt.sc/0-lrfop6PQ&#8211;

    Warm regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #389808 Copied
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 3, 2024 at 23:02

    Problems 1 and 2 are resolved.

    But problem 3, the link says screenshot removed. And removing the login/logout widget doesnt fix the problem, there is no option for custom login.

    Can’t the login link just be changed?

    When im logged in as admin, I can’t chan the login link, only the log out link.

    #389905 Copied
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 3, 2024 at 23:13

    For issue 2:

    Can you change the colour of the ‘|’ after the email to the same grey colour as the other dividers on the header. Thanks

    #389907 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    April 4, 2024 at 07:35

    Hi @Mr.Auxins,

    Can you change the colour of the ‘|’ after the email to the same grey colour as the other dividers on the header. Thanks

    We still see they’re same color: https://prnt.sc/oyYYrtfkGgup

    Can you please send us a screenshot?

    But problem 3, the link says screenshot removed. And removing the login/logout widget doesnt fix the problem, there is no option for custom login.

    Can’t the login link just be changed?

    When im logged in as admin, I can’t chan the login link, only the log out link.

    Please remove the Login/Logout widget then insert the Login text after that insert your custom link. There is no such widgets for the custom login link.

    https://prnt.sc/apeDoKNZzLqg

    You can also try with the 3rd party plugin like this: https://loginpress.pro/doc/login-logout-menu-shortcodes-guide/. But we can’t guarantee it’s compatible with our XStore theme 100%.

    Warm regards,
    The 8Theme Team

    #389937 Copied
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 4, 2024 at 09:25

    Problem 1 I have sent s screenshot, you can see the difference in colour quite clearly.

    Problem 2: Surel I can place at URL which is a link to the true login page?

    Files is visible for topic creator and
    support staff only.
    #389974 Copied
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 4, 2024 at 09:32

    Hi, the Login Shortcake ou gave me doesnt work.

    I need to make a URL to the login PAGE

    Files is visible for topic creator and
    support staff only.
    #389977 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    April 4, 2024 at 09:53

    Hi @Mr.Auxins,

    To use that shortcode, you have to install this plugin first: https://wordpress.org/plugins/loginpress/.

    If you don’t want to use 3rd party plugins, please check again our previous replies:

    Please remove the Login/Logout widget then insert the Login text after that insert your custom link. There is no such widgets for the custom login link.

    Warm regards,
    The 8Theme Team

    #389983 Copied
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 4, 2024 at 10:18

    Installed that plugin, it doesnt work, it adds a login link which redirects to the 404.

    Im asking you, to provide a chan ge where the link knows to redirect to m login page, changing the URL.

    Thanks.

    #389996 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    April 4, 2024 at 11:13

    Hi @Mr.Auxins,

    Please go to the widgets manager and change the login link.

    We’ve removed the login/logout widget and replace with the login text(please note it will not work for the logout link):

    https://prnt.sc/Af7r4Cw1qBxU

    Warm regards,
    The 8Theme Team

    #390026 Copied
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 4, 2024 at 12:14

    Hi, your login link sits up too high on the header. Thanks

    #390041 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    April 4, 2024 at 12:49

    Hi @Mr.Auxins,

    Please try adding this custom CSS:

    
div#block-15 p {
    font-size: 14px;
    margin-bottom: 0;
}

    Warm regards,
    The 8Theme Team

    #390059 Copied
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 6, 2024 at 11:27

    Is it possible to have the button as ‘logout’ only? I don’t need it to log in now. I have a landing page,

    #390346 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    April 6, 2024 at 12:52

    Hi @Mr.Auxins,

    Please change the Login text to Logout. After that change the link to this:

    http://example.com/wp-login.php?action=logout

    Hope it helps!

    #390354 Copied

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The issue related to '‘Cannot get mail Icon to appear correctly next to email in header.’' has been successfully resolved, and the topic is now closed for further responses

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