Cannot find figma files in downloads section

This topic has 14 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Galaxy Connect ltd
    Galaxy Connect ltd
    Participant
    June 28, 2023 at 10:57

    On themeforest you had mentioned that you provide psd as well as figma files of the designs. I found the psd files in the downloads section but can’t find any figma files. Please direct me to where I can download the figma files.

    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2023 at 11:44

    Hello, Galaxy Connect ltd,

    Thank you for getting in touch with us.

    Figma files of what exactly demo version do you want to get?

    Kind Regards,
    8theme team

    Avatar: Galaxy Connect ltd
    Galaxy Connect ltd
    Participant
    June 28, 2023 at 12:55

    If possible, will you be able to provide all of them?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2023 at 13:02

    Hello, Galaxy Connect ltd,

    We have Figma files for some versions and PSD for others. There are a lot of demo versions, so we can’t provide all files together. Please lets us know the files of which versions you want to get.
    For example of files, download XStore_v._SNEAKERS.fig by next link – https://we.tl/t-ZR1uWpvDYj

    Kind Regards,
    8theme team

    Avatar: Galaxy Connect ltd
    Galaxy Connect ltd
    Participant
    June 28, 2023 at 13:17

    If you can share all the available figma files, as we plan on merging different demos and create something out of it we will need it for all of the demos.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2023 at 13:50

    Hello, Galaxy Connect ltd,

    Thank you for your response.

    Unfortunately, we cannot provide all the files as it is a security risk for them to be shared online. We can provide a maximum of 5 versions. You can select which they will be. If this does not meet your requirements, you can request a refund and the money will be returned to you (as we can see, you did not activate XStore on your site yet).
    If you decide initially request 5 files and then request a refund, no refund will be given.
    We hope for your understanding and we kindly request that you let us know your decision.

    Kind Regards,
    8theme team

    Avatar: Galaxy Connect ltd
    Galaxy Connect ltd
    Participant
    June 28, 2023 at 14:58

    We haven’t activated the theme as of yet because we’re in the design phase and we’re making wireframes for our site. We wanted to build our design based on the theme’s existing layouts. If you cannot provide the entire versions, will you be able to provide just the ui components kit? We just want to make sure our site’s design components can more or less be implemented using the theme’s design layout elements.

    Avatar: Galaxy Connect ltd
    Galaxy Connect ltd
    Participant
    June 29, 2023 at 08:23

    If it’s not possible to share the ui components kit, here’s the list of 5 demos we prefer:
    – Classic
    – Niche Market 2
    – Niche market 3
    – Grocery Market
    – Minimal Electronics

    However, if you’re able to provide the kit that would be great.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2023 at 08:48

    Hello, Galaxy Connect ltd,

    Thank you for your response.
    We have forwarded your request to our designer and will provide you with three versions initially. It will be Figma files with pages – https://prnt.sc/yHEU2eAHHaTt
    If these meet your requirements, we will provide two additional versions.
    We appreciate your patience.

    Kind Regards,
    8theme team

    Avatar: Galaxy Connect ltd
    Galaxy Connect ltd
    Participant
    June 29, 2023 at 12:11

    Thanks. Please provide them as soon as possible.

    Avatar: Galaxy Connect ltd
    Galaxy Connect ltd
    Participant
    June 30, 2023 at 10:51

    When will you be able to provide the versions? This is impacting our design phase deadlines.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2023 at 12:22

    Hello, Galaxy Connect ltd,

    Thank you for your patience.

    Please download files by links in the Private Content area.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Galaxy Connect ltd
    Galaxy Connect ltd
    Participant
    June 30, 2023 at 12:50

    Thank you for providing the files.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2023 at 12:52

    Hello, Galaxy Connect ltd,

    You’re welcome!
    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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