Cannot edit home page in Elementor – freezes

Dear, Quintus,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello,

Could you please temporarily disable the two-factor authentication?
https://prnt.sc/-dV6ph63jnC-

Best regards,
The 8Theme Team

Dear @Quintus,

The access details you provided are incorrect (please review the private content). We kindly ask you to respect our support time and verify the access information before sharing it with us.

You may also refer to the following Elementor article for guidance on resolving the issue with the Elementor widgets panel not loading: https://elementor.com/help/elementor-widget-panel-not-loading/.

Best regards,
Jack Richardson
8Theme Team

Hello @Quintus,

Kindly check now. We have disabled the unused widgets in the Elements widget panel on your website (please refer to the documentation: https://elementor.com/help/element-manager/). The panel editor should now load correctly (https://prnt.sc/yIbrJdytom6X) without any issues.

If you need to use any specific widget that is currently inactive, you can manually activate it in the Elements Manager and save the changes: https://prnt.sc/c0YoezVW5V8K.

Best regards,
Jack Richardson
The 8Theme’s Team

Dear Quintus,

We really appreciate your time and engagement within the WordPress & WooCommerce community

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Topic closed.
The 8Theme Team