Cannot deactivate or go to the settings of the Sales Booster “Only Away From Free Shipping” bar

This topic has 8 replies, 3 voices, and was last updated 2 weeks, 5 days ago ago by Andrew Mitchell

  • Avatar: patrickjanko
    patrickjanko
    Participant
    May 26, 2024 at 08:22

    Hi there,

    I cannot deactivate, and I’m also not able to go to the settings of the Sales Booster “Only Away From Free Shipping” bar, and for the progress bar of the cart it’s the same. I have to change the free shipping.

    I’ve added a screenshot.

    What could be the solution?

    Thanks,
    Patrick

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    support staff only.
    7 Answers
    Avatar: patrickjanko
    patrickjanko
    Participant
    May 26, 2024 at 08:23

    And another one.

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    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 26, 2024 at 08:31

    Hello, Patrickjanko,

    Thank you for getting in touch with us.

    Fixed https://prnt.sc/3e-dylcOrDYl Please clear cache to be able to see the result.

    Kind Regards,
    8theme team

    Avatar: patrickjanko
    patrickjanko
    Participant
    May 26, 2024 at 09:41

    The patch was already applied but unfortunately it’s not working.
    I cleared the cache many times and applied the patch more the one times, but it’s not working.

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    Avatar: patrickjanko
    patrickjanko
    Participant
    May 26, 2024 at 09:52

    Everytime if I’m clearing the cache, afterwards the apply button appears again, so that I have to apply the patch a new one. That should be not normal.

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 26, 2024 at 12:23

    Hello, Patrickjanko,

    Here is a video from your site that sales booster works fine – https://gyazo.com/227c1a9b04401f746d691199a9ab43ee

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: patrickjanko
    patrickjanko
    Participant
    May 26, 2024 at 12:46

    Hello Rose,

    It was indeed the browser cache.

    Thanks,
    Patrick

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 26, 2024 at 12:47

    Dear patrickjanko,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Cannot deactivate or go to the settings of the Sales Booster “Only Away From Free Shipping” bar’' has been successfully resolved, and the topic is now closed for further responses

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