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Cannot add product from list directly to cart

This topic has 8 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Stan Russell

fcnet

Participant

February 27, 2016 at 09:13

Hello, we ‘ve noticed that after adding a product to the cart from the products list the loading animated icon is not hiding.

Also the product is not added to the basket until i reload the page. or go to a next page

The site url is: http://cosmeticsdiscount.gr/

The above problem you can see it at:

http://cosmeticsdiscount.gr/katigoria-proiontos/women-cosmetics/women-perfum/women-eau-de-perfume/

by adding a product directly to the cart

Thank you for your time!

#115138 Copied Theme version: v 2.10.0 WooCommerce version: 2.4.12

7 Answers

Jack Richardson

Support staff

February 29, 2016 at 08:21

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#115246 Copied

fcnet

Participant

February 29, 2016 at 21:09

Hello,
I’ve updated the site to the latest version according to your instructions.
The problem still persists.

Thank you for your time

#115527 Copied Theme version: v 2.11.0 WooCommerce version: 2.5.2

Jack Richardson

Support staff

March 1, 2016 at 08:08

Hello,

Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

Best regards,
Jack Richardson.

#115544 Copied

fcnet

Participant

March 1, 2016 at 10:10

Hello, I have provided the information you need in the Private Content Area.

Regards,
John

Please, contact administrator
for this information.

#115585 Copied Theme version: v 2.11.0 WooCommerce version: 2.5.2

Jack Richardson

Support staff

March 1, 2016 at 10:44

Hello,

I’ve disabled the option “Redirect to Cart page” in Woocommerce > Settings > Products > Display. Clear browser cache and check products now.
If you want to get redirected to Cart page immediately after adding product to cart you need to disable Ajax Add to Cart option in Theme Options > Single Product Page.

Best regards,
Jack Richardson.

#115606 Copied

fcnet

Participant

March 1, 2016 at 11:03

Great! It works just fine!

Thank you for your time!

Best Regards,
John

#115611 Copied Theme version: v 2.11.0 WooCommerce version: 2.5.2

Stan Russell

Participant

March 2, 2016 at 09:23

Hello fcnet,

we are always happy to help! Have a nice day!

Regards,
Stan Russell.

#115754 Copied
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The issue related to '‘Cannot add product from list directly to cart’' has been successfully resolved, and the topic is now closed for further responses

Cannot add product from list directly to cart

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