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Cannot activate Xstore License on staging

This topic has 4 replies, 2 voices, and was last updated 4 months, 4 weeks ago ago by Rose Tyler

HmirceaD

Participant

December 4, 2023 at 09:26

Hello,

I ran into a problem that I ran into before here:

https://www.8theme.com/topic/cant-register-staging-website-with-xstore/#post-372029

I can’t activate Xstore because of the naming convention.

I attached the url and ftp access, however I’d like a way to not run into this issue in the future.

For my staging websites I attach them as subdomains to a domain that has the word ‘staging’ in it.

Thanks!

Please, contact administrator
for this information.

#375563 Copied Theme version: 9.2.4

3 Answers

Rose Tyler

Support staff

December 4, 2023 at 10:23

Hello, HmirceaD,

Thank you for contacting us and for using XStore.

Domain patterns for staging sites can be found in this article – https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites , please use them only.

Kind Regards,
8theme team

#375574 Copied

HmirceaD

Participant

December 9, 2023 at 15:03

Hello Rose,

My domain name contains staging in it, it is clearly a domain used for staging websites. I use this convention since it is a client website and his domain name is on a separate platform, changing to the patterns listed above would entail buying a new domain just for this particular staging website and I do not think this is fair.

Let me know how we can solve this issue.

Thanks!

#376203 Copied

Rose Tyler

Support staff

December 11, 2023 at 09:13

Hello, HmirceaD,

We appreciate your prompt response.

Private Content.

Kind Regards,
8theme team

Please contact administrator
for this information.

#376266 Copied
Tagged: best selling woocommerce themes, license activation problems, staging environment troubleshooting, woocommerce themes issues, xstore license activation, xstore woocommerce theme
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