Topic: Can work with elementor – laoding and asking for safe mode
Tomer
Participant
January 7, 2023
3:50 pm
in some reason, i cant work with elementor. once im tryind to edit with elementor the app loading and asking me to “safe mode”. my hosting provider saying that could be tamplate problem.
**once i turned off woocommerce, everything fine, but i cant work without woocommerce and elementor
Site URL: hidden Theme version: 9.0.1 WooCommerce version: 7.2.2
Rose Tyler
Support staff
January 8, 2023
11:23 am
Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please go to WooCommerce > Status > Logs > check what error are in log file with the latest date, it may point to right direction of what should be fixed.
Also, read this article – https://elementor.com/help/debugging-safe-mode/
Regards
Tomer
Participant
January 9, 2023
11:02 am
Hi, i have a “soap client” error on woocommerce logs.
Rose Tyler
Support staff
January 9, 2023
11:14 am
Hello,
It says us nothing, unfortunately.
Did you follow the recommendations from article in my previous reply?
Are you able to edit pages when not our theme is activated, but a default one?
Regards
Tomer
Participant
January 9, 2023
11:30 am
hi
yes, i did but nothing solved. i removed your theme and still nothing fixed
Rose Tyler
Support staff
January 9, 2023
11:34 am
It means the situation is independent of the theme, and you need to contact support of Elementor and WooCommerce plugins.
Regards
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