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Topic: Can only generate coupons with default settings

Rev7

Participant

May 24, 2023 10:05 am

Hello,
I’ve tried using the Marketings>Coupons menu to generate a coupon with 100% of discount and free delivery but my custom settings are never saved.
The coupon is generated with the default settings only.

Not sure if it’s related to XStore or a conflict with another plugin but maybe you could help me with that please ?

Thank you.
Site URL: hidden
Theme version: 9.1.5
WooCommerce version: 7.7.0

#357528 copied to clipboard

Rose Tyler

Support staff

May 24, 2023 10:28 am

Hello Rev7,

Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
It helps to find out if the situation is caused by XStore or by something else.

Kind Regards,
8theme team

#357534 copied to clipboard

Rev7

Participant

May 24, 2023 11:05 am

Thanks for your answer.
Same issue after switching to the Storefront theme or disabling some plugins like Dynamic Pricing & Discounts…

Any idea ?

#357541 copied to clipboard

Rose Tyler

Support staff

May 24, 2023 12:41 pm

Hello Rev7,

In this case, we would recommend you contact WooCommerce support – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

#357554 copied to clipboard

Tagged: coupons, default settings, generate coupons, woocommerce, wordpress

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