Can not register - by ChineseMoods - on WordPress WooCommerce support

2 replies3 participantsUpdated by Rose Tyler

  • Avatar: ChineseMoods
    ChineseMoods
    Participant

    Dear 8theme:

    I reset the site and try to register Xstore theme to my new domain site but failure, please let me know the problem.

    Thank you!
    Best regards,
    Wilbur

    #250447 Copied Theme version: v.6.3.9 (child v.0.0.1)

    2 Answers

    Avatar: John Holden
    John Holden
    Participant

    Hi,

    Please send:

    – FTP info (server, username, password, port)
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #250453 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Dear ChineseMoods,

    If you are using the latest WordPress version, to be able to activate the theme, you need to use the latest XStore version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    #250465 Copied

You must be logged in to reply to this topic.Log in/Sign up