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Can not modify Essential Grid - by yvonechrista

This topic has 4 replies, 2 voices, and was last updated 9 years, 12 months ago ago by Eva Kemp

  • Avatar: yvonechrista
    yvonechrista
    Participant
    May 21, 2015 at 19:59

    We’re having problems with Essential Grid. In the custom grid version, we get this error when saving: “Ajax error: Ess. grid could not be changed”. We can also not edit the slide. When we press the edit slide button, the options
    popup appears, but it’s underneath the dark overlay background. We have screenshots, which would probably make it easier to explain.
    ajax error
    overlay on top of edit controls

    #65385 Copied Theme version: Royal 1.3 WooCommerce version: 2.2.8
    3 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    May 21, 2015 at 22:27

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    #65399 Copied
    Avatar: yvonechrista
    yvonechrista
    Participant
    May 28, 2015 at 18:49

    Things work well. Thank you for the help.

    #66801 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 20:16

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #66834 Copied
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