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Can not edit SHOP template with elementor

This topic has 6 replies, 2 voices, and was last updated 1 weeks ago ago by Andrew Mitchell

Sebastjan

Participant

June 23, 2025 at 22:52

I can not edit shop site with elementor plugin. Is that usual?

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5 Answers

Andrew Mitchell

Support staff

June 24, 2025 at 05:38

Dear Sebastjan,

Thank you for reaching out to us.

Please update the theme and the core plugin to their latest versions. Yesterday, we released a major update (version 9.5), which includes the fix you are referring to.

If you need any assistance with the update process, feel free to let us know — we’re here to help.

Best regards,
8Theme’s Team

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Sebastjan

Participant

June 26, 2025 at 16:41

I have updated to latest version (v 9.5) and it is still not working.

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Andrew Mitchell

Support staff

June 26, 2025 at 17:09

Dear Sebastjan,

Thank you for your message.

We’re sorry to hear that the issue persists after updating to version 9.5. In order to assist you further, could you please provide us with more details about the problem you are experiencing? Additionally, if possible, kindly share temporary wp-admin access and FTP credentials in a private message so we can investigate the issue directly on your site.

We appreciate your cooperation and look forward to resolving this for you as soon as possible.

Best Regards,
8Theme’s Team

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Sebastjan

Participant

June 26, 2025 at 17:34

Thank you.

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Andrew Mitchell

Support staff

June 26, 2025 at 20:04

Dear Sebastjan,

Thank you for your message.

We have reviewed the issue and found that all widgets were enabled in Elementor. Please note that each widget loads its own CSS and JavaScript files, which can affect performance. You can manage the enabled widgets in Elementor settings — please refer to the link provided in the private message for more details.

At this moment, everything is working correctly from our side.

Best regards,
8Theme Team

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