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  Ray Chad

  Participant

  January 6, 2021 at 09:00

  http://hextele.com:8888/index.php/s/pDSpkxeEabsMaWt

  #266940 Copied Theme version: 7.2.3 WooCommerce version: 5.5

  4 Answers

  

  Rose Tyler

  Support staff

  January 6, 2021 at 11:48

  Hello,

  Thanks for using our theme.
  Please provide temporary wp-admin and FTP access, so we can check it more deeply.
  Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
  If you do not know how to create FTP contact with your hosting provider, they will help you.

  Regards

  #266974 Copied
  

  Ray Chad

  Participant

  January 6, 2021 at 16:00

  ok

  Please contact administrator
  for this information.

  #267041 Copied
  

  Rose Tyler

  Support staff

  January 8, 2021 at 12:00

  Hello,

  Deleted. Please check.
  We cannot guarantee the normal operation of the theme, because you have a hard cache in the admin panel, it does not turn off even when we turn off the plugin cache.

  Regards

  #267297 Copied
  

  Ray Chad

  Participant

  January 10, 2021 at 03:21

  Hi

  Thanks for your help.

  I will check and back to you.

  Nice day.

  #267583 Copied