• 

  Prefect

  Participant

  October 7, 2020 at 07:17

  I have uploaded the files via new theme, however when I import a template, I get numerous errors, such as no content, demo pages and pages not installed 🙁

  widgets not installed 🙁

  home_page not installed :(.
  I’m trying to load
  https://xstore.8theme.com/elementor/demos/landing/

  #254193 Copied Theme version: XStore Child Version: 1.0
  6 Answers
  

  Rose Tyler

  Support staff

  October 7, 2020 at 07:28

  Hello,

  Make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
  Follow this video – https://youtu.be/4n1re0jKorc
  or provide temporary wp-admin access, so we can help you with the demo content installation.

  Regards

  #254194 Copied
  

  Prefect

  Participant

  October 7, 2020 at 07:43

  I have tried to resolve the issue using the documentaion online, with little sucess, I would apriciate some help. Here my login details –

  Please contact administrator
  for this information.

  #254202 Copied
  

  Rose Tyler

  Support staff

  October 7, 2020 at 09:28

  Please provide correct wp-admin access – https://prnt.sc/uulg9b via Private Content area – https://prnt.sc/uulgee

  Regards

  #254235 Copied
  

  Prefect

  Participant

  October 7, 2020 at 10:52

  Thanks Rose, should be fine now

  Please contact administrator
  for this information.

  #254248 Copied
  

  Olga Barlow

  Participant

  October 7, 2020 at 15:33

  Hello,

  Check now, please.

  Regards

  #254309 Copied
  

  Prefect

  Participant

  October 7, 2020 at 23:37

  Brilliant, great support- Thanks for your help

  #254383 Copied
• Viewing 7 results - 1 through 7 (of 7 total)