Can not configure template - by Prefect - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Prefect

  • Avatar: Prefect
    Prefect
    Participant
    October 7, 2020 at 07:17

    I have uploaded the files via new theme, however when I import a template, I get numerous errors, such as no content, demo pages and pages not installed 🙁

    widgets not installed 🙁

    home_page not installed :(.
    I’m trying to load
    https://xstore.8theme.com/elementor/demos/landing/

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 7, 2020 at 07:28

    Hello,

    Make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    Follow this video – https://youtu.be/4n1re0jKorc
    or provide temporary wp-admin access, so we can help you with the demo content installation.

    Regards

    Avatar: Prefect
    Prefect
    Participant
    October 7, 2020 at 07:43

    I have tried to resolve the issue using the documentaion online, with little sucess, I would apriciate some help. Here my login details –

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 7, 2020 at 09:28

    Please provide correct wp-admin access – https://prnt.sc/uulg9b via Private Content area – https://prnt.sc/uulgee

    Regards

    Avatar: Prefect
    Prefect
    Participant
    October 7, 2020 at 10:52

    Thanks Rose, should be fine now

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 15:33

    Hello,

    Check now, please.

    Regards

    Avatar: Prefect
    Prefect
    Participant
    October 7, 2020 at 23:37

    Brilliant, great support- Thanks for your help

  • Viewing 7 results - 1 through 7 (of 7 total)

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