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Call Us Now in Header - by Sumit Malhotra

This topic has 12 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

Sumit Malhotra

Participant

March 8, 2021 at 13:24

1. I am unable to change the phone number in the header for Call Us Now. Tried changing the text is static blocks but doesn’t reflect on the homepage. 2. How do I change the countdown time?
3. Despite changing the width of the logo, the size has not changed.
4. How do I change the logo in the footer?
Request your assistance. Thanks

#278254 Copied Theme version: 7.2.5

11 Answers

Rose Tyler

Support staff

March 9, 2021 at 09:03

Hello,

Thanks for using our theme.
Please provide URL of your site and temporary wp-admin access, so we can take a closer look.

Regards

#278355 Copied

Sumit Malhotra

Participant

March 9, 2021 at 09:12

Sent as private content. Thanks Rose

Please contact administrator
for this information.

#278358 Copied

Rose Tyler

Support staff

March 9, 2021 at 11:28

Hello,

1) Edit static block using Elementor.
2) [countdown month="December" year="2022" day="31" hour="23" minute="55"] try to set this shortcode and check the result after publishing.
3) Theme Options > Header builder > change the width of the Logo in the content area – https://gyazo.com/bf294b35e0285d518985e994c57e0000
4) Edit Footer static block using Elementor – https://prnt.sc/10gyihj

Regards

#278402 Copied

Sumit Malhotra

Participant

March 9, 2021 at 12:51

The header logo size does not change. Please assist

#278413 Copied

Rose Tyler

Support staff

March 9, 2021 at 14:08

Here is an example – https://prnt.sc/10h41q3

Regards

#278428 Copied

Sumit Malhotra

Participant

March 9, 2021 at 15:30

I did try this Rose…. I have been trying to set it at 250 px but nothing changes. It seems to have shifted lower than before. How do I get it back to top please?

#278446 Copied

Rose Tyler

Support staff

March 9, 2021 at 15:33

Settings works – https://prnt.sc/10h6poh

Regards

#278448 Copied

Sumit Malhotra

Participant

March 9, 2021 at 16:18

Please send me step by step instructions on how to solve this. I am losing on time and not getting anything from support as a solution for this. I don’t need tips and training.

#278460 Copied

Rose Tyler

Support staff

March 9, 2021 at 16:22

Go to Theme Options > Header builder > Logo > Logo width > set 550px and check the result – https://prnt.sc/10h41q3 Once you make sure that the Width option works, set the desired size for the logo.

Regards

#278462 Copied

Sumit Malhotra

Participant

March 9, 2021 at 16:58

How do I take the logo back towards top? It has moved below than required.

#278469 Copied

Olga Barlow

Participant

March 9, 2021 at 18:52

Hello,

Upload image without extra space https://prnt.sc/10hbcia Add the space using paddings option https://prnt.sc/10hbdfj instead of image with space.

Regards

#278490 Copied
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