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Cache Issue - by Le_Twins - on WordPress WooCommerce support

This topic has 16 replies, 2 voices, and was last updated 4 years, 10 months ago ago by Le_Twins

Le_Twins

Participant

January 20, 2021 at 11:01

Hi,
is there any set in theme option that can affect the visibility of the blocks in the pages?

I have a block that doesn’t appear when i’m in logged in to the website. Of cours when i clear the cache it appear but i would like to know if there’s a setting that maintains the cache visible.

Provides screen at this links: https://drive.google.com/drive/folders/19uWLfaZc9Ac3TZWCFTEmfPQ1Kz0WNbXZ?usp=sharing

Please, contact administrator
for this information.

#269246 Copied Theme version: 7.2.3 WooCommerce version: 5.6

15 Answers

Olga Barlow

Participant

January 20, 2021 at 20:00

Hello,

Are you talking about slider element https://prnt.sc/xb4y2n ?
We don’t have options in our theme that hide blocks on the page.
Could you, please, provide us with WP Dashboard access to check the mentioned issue?

Regards

#269357 Copied

Le_Twins

Participant

January 20, 2021 at 22:12

Yes, all that elements are slider elements. The first one horizontal and the three under the large one.

Kindly regards,
thank you

Please contact administrator
for this information.

#269385 Copied

Le_Twins

Participant

January 20, 2021 at 22:14

Link in private area

Please contact administrator
for this information.

#269386 Copied

Olga Barlow

Participant

January 21, 2021 at 11:38

Hello,

I see the mentioned section even if I’m logged in https://prnt.sc/xd182s and when editing the page using Elementor https://prnt.sc/xd19w6
So, don’t see the error. Maybe that was a local glitch.

Regards

#269463 Copied

Le_Twins

Participant

January 21, 2021 at 17:02

Ok, maybe because i’ve disabled this buttons?!
I don’t know if this had helped..

https://drive.google.com/drive/folders/1E1KYUHMoES4H7u5KkSOocAfoKyk6mlgf?usp=sharing

#269551 Copied

Olga Barlow

Participant

January 21, 2021 at 18:59

Hello,

Nope, these options do not affect the page sliders.
But we don’t recommend disabling them all because it slows down the site, so it would better to keep these options enabled https://prnt.sc/xdv0us

Regards

#269571 Copied

Le_Twins

Participant

January 22, 2021 at 00:12

ok..we have several problems with these two sites and for both linked to a cache problem..that’s why I’m supposing that

Thank you

#269587 Copied

Olga Barlow

Participant

January 22, 2021 at 13:03

Hello,

Could you, please, tell me if you don’t have that section at all or you see texts for example but without styles? If you see the element but without styles then you can go to Elementor > Settings > Advanced > CSS Print Method > choose Internal Embedding.

Regards

#269668 Copied

Le_Twins

Participant

February 6, 2021 at 10:09

As you can see from the first screenshot, in one site a section completely disappear, while in the other we see a text and a button but without any style or image.

#272703 Copied

Olga Barlow

Participant

February 8, 2021 at 10:11

Hello,

Go to go to Elementor > Settings > Advanced > CSS Print Method > choose Internal Embedding https://prnt.sc/youqos Does it help?

Regards

#273013 Copied

Le_Twins

Participant

February 10, 2021 at 12:03

No it don’t..

It creates an error with the visualization of the menu ??‍♂️

http://prnt.sc/yyjmhm

#273422 Copied

Olga Barlow

Participant

February 10, 2021 at 19:28

Hello,

That option can’t affect the menu styles. Provide us with WP Dashboard access.
And make screenshot of the issue using the Lightshot screenshot tool and highlight the styles that are missings. Because screenshots on google drive do not explain the issue in detail.

Regards

#273490 Copied

Le_Twins

Participant

February 12, 2021 at 15:58

Hi again Olga,
could you please explain why are you suggesting to use Internal Embedding instead of External Embedding, because it’s recommended to use external.. so i wish to understand before any significant change ?

Thank you

#273878 Copied

Olga Barlow

Participant

February 12, 2021 at 19:34

Hello,

The external file means that all the styles that you change while editing page are saved to the CSS file. Internal embedding means inline styles. Cache plugins, browser and CDN caches CSS files. That’s why if you have a problem with caching then using Internal Embedding is the solution for you.

Regards

#273920 Copied

Le_Twins

Participant

February 22, 2021 at 20:59

Ok Thank You so much

#275860 Copied
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