Cache Issue - by hscoms - on WordPress WooCommerce support

This topic has 12 replies, 4 voices, and was last updated 10 years, 4 months ago ago by Jack Richardson

  • Avatar: hscoms
    hscoms
    Participant
    August 6, 2015 at 07:23

    I have installed the Royal Theme along with the child theme.
    I am adding new styles to the child theme but no effect to the public end of the site.
    And in some cases where there was an effect this would happen after 60 seconds plus.
    Very strange, never occurred to me before.
    I have no cache plugins.

    Has anyone had similar issues with cache.

    11 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 6, 2015 at 07:38

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: hscoms
    hscoms
    Participant
    August 6, 2015 at 07:54

    Thanks Robert

    Harry

    Avatar: hscoms
    hscoms
    Participant
    August 6, 2015 at 07:55

    not sure if you got the logins with the previous message.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 6, 2015 at 09:00

    Hello,

    Your FTP credentials aren’t correct.

    Regards,
    Robert Hall.

    Avatar: hscoms
    hscoms
    Participant
    August 6, 2015 at 09:05

    My apoligies, I have created new ones

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 6, 2015 at 09:41

    Hello,

    It seems cache is enabled on a server where your site is hosted.
    You need ask your hosting provider regarding this issue.

    Best regards,
    Jack Richardson.

    Avatar: hscoms
    hscoms
    Participant
    August 8, 2015 at 11:12

    I have migrated it over to another server.

    I am getting a

    Parse error: syntax error, unexpected T_FUNCTION in /home/cloudonk/public_html/ProjectsDemo/wordpress/cuteco/wp-content/themes/royal/framework/theme-functions.php on line 2944

    What php version can your theme run on ?

    Thanks in advance!
    Harry

    Avatar: hscoms
    hscoms
    Participant
    August 9, 2015 at 23:47

    Please disregard my previous message. This issue has been resolved and it was a php version issue.

    But I am confronting a new issue on the product detail page. See here:
    http://cuteco.seoplanet.com.au/shop/designer-baby-cots-australia/watch/

    If you click on any of the thumbnails below the main product images they are not showing up. Only the 1st thumnail image is showing.

    Appreciate the help.

    Harry

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 12:57

    Hello,

    I’ve reuploaded gallery images for the product “Kurve baby cot”. Please check it now.

    Regards,
    Eva Kemp.

    Avatar: hscoms
    hscoms
    Participant
    August 11, 2015 at 00:15

    Hi Eva,

    It is all working correctly now.

    Thank you for your prompt reply and great support.

    Yours Truly
    Harry

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 11, 2015 at 07:27

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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The issue related to '‘Cache Issue’' has been successfully resolved, and the topic is now closed for further responses

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