In my website askala.fr, when I’m on a product page like : https://askala.fr/produit/table-de-soudure-1000-x-2000-mm-s16/?v=11aedd0e4327, when I click on the buy now button, nothing happens. Can you help me?
I’m using Child theme v.1.0 of xtsore.
Regards,Site URL: hidden Theme version: 9.2.2 WooCommerce version: 8.2.1
Thank you for contacting us and for using XStore.
There is a js error – https://prnt.sc/AS9LCF94TE3l , please try to disable the mentioned 3rd party plugin and check how the Buy now works then.
Thank you for your responsiveness.
I don’t know how do that. Can you give me more explication or try to fix the problem yourselves ?
I give the connection informations in the private content area.
We appreciate your prompt response.
Go to Dashboard > Plugins > disable 3rd party plugins on your site one by one to see after which one the problem will be solved.
We have done this for you, WP-Optimize – Nettoyer, compresser, mettre en cache. plugin is the reason for the problem.
Please check how the “Buy Now” works now.
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