• 

  misoweb

  Participant

  October 25, 2020 at 07:58

  Hi we bought a new theme
  But it won’t be imported
  The thing we want is midical
  I hope you can help

  Please, contact administrator
  for this information.

  #256429 Copied Theme version: 7.0

  5 Answers

  

  Rose Tyler

  Support staff

  October 25, 2020 at 09:18

  Hi,

  Have you made changes in theme files? Please provide us with the server error log (contact your hosting provider to get this information).
  Also, check plugins and deactivate unrequired – https://www.8theme.com/documentation/xstore/plugins/included-plugins/ https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

  Regards

  #256434 Copied
  

  misoweb

  Participant

  October 25, 2020 at 20:32

  Server setting OK please check again Thank you all plugin settinged

  #256484 Copied
  

  misoweb

  Participant

  October 25, 2020 at 20:48

  please check the attachment about server information; System Requirements everything good
  https://prnt.sc/v6lqeg

  #256486 Copied
  

  misoweb

  Participant

  October 25, 2020 at 22:23

  i think LAST TING I NEED IT 3THINGS

  1. MAIN PAGE BANNER NOT SHOWING
  pLEASE CHECK
  https://prnt.sc/v6qgw7

  2. THEME Option not working
  please check

  https://prnt.sc/v6qry3

  3. Slider banner edit not working
  https://prnt.sc/v6qz9e

  #256490 Copied
  

  misoweb

  Participant

  October 26, 2020 at 03:27

  Slide Baner erroer message

  https://prnt.sc/v6qzwa

  #256502 Copied