Bundled product doesnt have add to cart on bottom pop up

This topic has 4 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: Jordan
    Jordan
    Participant
    June 5, 2023 at 22:15

    Hello,

    Only on the bundled products i don’t have add to cart when i scroll down on the product page

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 6, 2023 at 07:00

    Hello, @Jordan,

    We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your site’s WP Admin URL and credentials and also provide FTP access, in the private content area of this topic, we need to check this situation more deeply.

    To create FTP access, please contact your hosting provider for assistance.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Jordan
    Jordan
    Participant
    June 6, 2023 at 15:15

    Here is the info.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 7, 2023 at 07:18

    Hello, Jordan,

    We have reviewed your website and noticed that you are using the Product Bundle plugin. The bundled product only displays the quantity and not the individual add-to-cart button and when the main product is added to the cart, the products in the bundle are automatically added to the cart.

    Please note that bundle products cannot be added to the cart individually and must be purchased as a bundle. For further reference, please read the following articles:

    https://barn2.com/blog/woocommerce-product-bundles/
    https://barn2.com/blog/woocommerce-product-bundles/?utm_source=barn2&utm_medium=blog&utm_campaign=woocommerce-product-bundles&utm_content=woocommerce-product-bundles#method-2-sell-fixed-price-bundles-with-woocommerce-product-bundles

    If you require further assistance, please contact the plugin support.

    Thank you for your understanding.

    Best Regards,
    8Theme’s Team

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