Built-in translation seems not working well.

This topic has 4 replies, 2 voices, and was last updated 1 month ago ago by Andrew Mitchell

  • Avatar: Wences
    Wences
    Participant
    February 10, 2026 at 14:06

    Hello,

    I’ve enabled the Buit-in translation with site language in french.
    I don’t see the french translation in the front office.

    Thank for your help,

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 10, 2026 at 14:34

    Hello, Wences,

    It seems that your website is either local or restricted by IP or whitelist. Unfortunately, we are unable to access it.

    Best regards,
    8Theme Team

    Avatar: Wences
    Wences
    Participant
    February 10, 2026 at 14:50

    Hello,

    I made a mistake find in private the good url.

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 10, 2026 at 15:08

    Thank you for providing the updated access details. We have noticed that the dynamic data on your frontend (data configured through options or elements) has not been translated. For example, the menu items do not contain static data – all of them are entered in the corresponding menu, as shown in the video. The same applies to the account and wishlist blocks.

    If you are unable to identify which dynamic content is used for a particular block, please feel free to contact us.

    Best regards,
    8Theme Team

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